Taylor Ford

I have been a loyal customer of Taylor Ford for about 26 years. I have always been treated with the upmost respect more like family. Andrew Louitt and Brian Chinavare are exceptional. The entire Taylor Ford staff are great. I highly recommend Taylor Ford.

Took care of all my needs, great job by all.Phil did a great job with the vehicle

From start to finish everything was outstanding . Nothing could have been better or easier with my vehicle

Brandon Coy, the salesman I worked with was excellent. The dealership had the vehicle I wanted at a fair price. I enjoyed going into the dealership as it was clean, comfortable, and someone always offered to help.

Awesome!!!! Bryan is a phenomenal salesman! Finance was quick and efficient. The entire process was complete in two days.

I can only rate the sales person not the dealership. The sales person is who does the work

As always everything was good Mike Hayes , Perry Mann, and Brian Chinavare went out of their way to make it a pleasant experience.

My car sales men was wonderful he helped me out alot and even texted with me when I had questions after the fact

Great service. Friendly environment courteous and efficient staff. I will tell others about my experience Thanks Kevin Bond

Leased a 2025 Ford Explorer ST on 12/23/2024. In less than 2 weeks, received warnings for 4 wheel drive failure and traction control failure. Spoke to Nick in Service who said it was likely due to cold weather and that the software may be "getting used to different weather conditions" which is xx. Told me to call him back if the warnings reappeared. Called him again 2 days later to tell him the Ford vehicle dashboard indicates that service is required. He called back while I was on a work call. Called him back again but he didn't answer. Several days later, the warnings showed up while driving in 3 inches of snow. The vehicle had reduced power, no AWD or traction control. The vehicle was very hard to control and put me in a dangerous situation. On 1/13/2025, I called my salesman since every single salesperson I've ever worked with encouraged me to call them with any vehicle issues. The salesman actually stated "this is a manufacturers issue" and "we don't build them", then asked what I wanted him to do. Seriously? Um, yeah, I'm aware that vehicles aren't built at the dealership. A good salesperson would escalate this with the service manager and get me an appointment ASAP. Said someone in service would call me. They never did. Called another Ford service department whose advisor knew exactly what was wrong with the vehicle and scheduled service right away, along with a loaner. The advisor also noted that Nick's theory was xx.