Reviews
Kind and low pressure staff
Very kind sales team. Dave was fun yet very helpful to deal with! Pleased with the purchase of a used Subie so far—my daughter loves driving it around!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sharon
Whitnie was a true pleasure to work with. She was kind understanding and did a wonderful job at selling us a 2020 ascent. If you go to Alexander Subaru ask for her you won't regret it. Everyone at Alexander are great! They all helped us feel important! So stop by!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sharon
Love Blaise Alexander Subara! They were always thinking of the customer. Kind helpful enjoyable to work with!! We bought a new ascent and it's amazing ! We traded in our 2015 forester which we also loved. Go to Blaise you won't be disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased a Subaru Ascent
During the sales process we were repeatedly told "we will take good care of you!" When we had a little snafu in the buying process, they walked the talk and did a great job to make me happy. They DO take good care of you at Blaise Alexander Subaru!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Spirited Driver
Great people that go out of there way for you. Have been doing business with them for years and have never been disappointed. Dave and Tom made this purchase yes and quick. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience with very nice people.
Found the car I was looking for, and they provided me with a great deal. Very picky about the cars at their dealership. Very thoroughly gone over before they hit the lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good customer service
Went in looking to trade my 2017 STI for a used car. The dealership did the numbers and it was better for me to walk out with a new impreza. Went above and beyond to help me
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor customer service
Very poor customer service and rude sales associates, especially a dude named Nate. Recommend staying away as much possible and shop at other Subaru dealerships.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Customer Service
Whitney was very helpful with the process of buying a new car for my son. We came from Corning NY area and well worth the trip. Great car, great price and great staff. My son is thrilled with his car. Thank You.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car
When I test drove, worked with David Gilbert who was great. When I went back to purchase, David was on vacation and advised me to ask for Dave Walz, which I did. Dave Walz was there when I purchased and he was nice, thorough and a pleasure to work with. Many thanks to the Daves!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase