Reviews
I waited on my car, it was done in about 50 min.
I waited on my car, it was done in about 50 min. So I didn’t have to wait very long.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They provide quick and friendly servicemen with a car
They provide quick and friendly servicemen with a car wash as a bonus! Very efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone at Moses Ford was very helpful and very nice.
Everyone at Moses Ford was very helpful and very nice. We were quickly able to find and test drive the car we were looking for. They even checked on an open recall and had it fixed while we were finishing paper work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jared! Thank you for your 5-star rating and kind review. We appreciate your business.
Moses Ford made car buying an awesome experience.
Moses Ford made car buying an awesome experience. Scott was very informative and a delight to work with. Financing was swift and straightforward. Everyone was very polite. Definitely recommend going to Moses Ford for any dealings you have.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi! Thank you for your 5-star rating and review. I'm glad your had such a great experience and thank you for your recommendation. We appreciate your business.
Terrible service simple oil change but had no oil plug in
Terrible service simple oil change but had no oil plug in stack wasted 4 hrs
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi! We apologize for the mix up. That must have been very frustrating. I am going to pass your review on to our management team for follow up. Thank you for choosing Moses. We appreciate your business.
Great Service — friendly and knowledgeable employees in
Great Service — friendly and knowledgeable employees in device department — Great cominication from D J Cummings
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Larry! Thank you for your review and excellent rating. We appreciate your business.
My service was routine and excellent.
My service was routine and excellent. However more importantly, I witnessed the service dept go above and beyond to help a lady who was merely passing through Charleston, not a regular customer, with a flat tire she experienced on the interstate. The service employee took the time to find her a tire, send for it, and managed to get her on her way. He worked her into a busy schedule with smiles and and a willingness to help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for that great story and for your 5-star rating. We appreciate your business.
The staff and facility were accommodating and made the
The staff and facility were accommodating and made the wait pleasant. The progress updates via text were also appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for giving us 5 stars. We appreciate your business.
BUY ELSEWHERE!! THEY ATTEMPTED TO SCAM ME
GO ELSEWHERE!!! Dealership obviously did NOT want my business, I did a online inquiry about a X3 that was offered online for $42,xxx.00, emailed the dealership, after hearing back from a lady by the name of Paige Asbury, I advsied what I was looking to do, however the next day the price for the SAME vehicle was RAISED to over $53,xxx.00 online. I was advised the $42,xxx price was an "error" however they could let me have the vehicle for $43,xxx, which already made me feel like I was going to experience issues. The sales manager Aaron Casto, who advised of the "pricing error" asked for pictures of my trade in which were sent promptly back to him on Wednesday, I never heard another word from the dealership. I took my business to BMW of Asheville NC who I contacted on Friday, and took delivery on my new car yesterday, 7/23/2022. This dealership seems to be a bunch of scam artist, buyers BEWARE.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
GO ELSEWHERE!
GO ELSEWHERE!!! Dealership obviously did NOT want my business, I did a online inquiry about a X3 that was offered online for $42,xxx.00, emailed the dealership, after hearing back from a lady by the name of Paige Asbury, I advsied what I was looking to do, however the next day the price for the SAME vehicle was RAISED to over $53,xxx.00 online. I was advised the $42,xxx price was an "error" however they could let me have the vehicle for $43,xxx, which already made me feel like I was going to experience issues. The sales manager Aaron Casto, who advised of the "pricing error" asked for pictures of my trade in which were sent promptly back to him on Wednesday, I never heard another word from the dealership. I took my business to BMW of Asheville NC who I contacted on Friday, and took delivery on my new car yesterday, 7/23/2022. This dealership seems to be a bunch of scam artist, buyers BEWARE.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car