Tim Short Honda

Bryan Perkins has excellent customer service. Clean and friendly staff. Will definitely recommend Tim Short Honda

Highly recommend Bryan Perkins, he went above and beyond to get the SUV I wanted. I had to go back to the dealership today because onstar wasn?t working. We I arrived he came out of his office and let the manager know I was there. He had a new customer in his office and ask if he could step out for a minute to talk to me. Not all salesman do that after they get the sale lol Mason Meade (the manager) went the extra mile for us, I have to take my SUV to Hazard and drop it off to replace the onstar system. He is giving me a courtesy car until I get my SUV back. I?ve never been treated like this by any dealership and I?ve owned several vehicles.. If you are in the market to purchase a vehicle, go to Tim Short Honda, Ivel, Ky. Ask for Bryan Perkins and he will find your dream car/truck/suv they are the Beat around!! Thank You Bryan Perkins & Mason Meade Tim Short you need more guys like these two!!

Prompt service, regular updates, solid information on cost and time line, approachable staff , good customer care

Made the trip from Mt. Sterling to Ivel, just for a specific truck. Brian was an outstanding personable salesman. Worth the trip.

Dan worked really hard to help us with everything and every option possible. My daughter is very happy.

Purchased a 2021 Hyuandi that I seen on the internet. Once the car was delivered to me by the dealership, I noticed there was a crack in the windshield. I immediately called the Dealership and spoke with the sales person and told him about the crack. He said, “oh, we aren’t allowed to sale them with cracks, we missed it and didn’t notice it”. “I will have to get with the finance guy and see what to do and get back with you”. Well, I’m the one who had to get back with the finance guy as noon came and hadn’t heard a word. The finance guy was like well we will have to talk with the girls that delivered the vehicle and see if they noticed it or if anything hit the windshield during delivery. I never heard anything back and had to call again the next day. The finance guy lead me to believe they were going to replace the windshield. However, it was only a repair technician whom said it could be repaired. So they repaired. I asked the finance guy if I could bring it back since I had only had it since Wednesday. He said no, it is yours. No satisfaction guaranteed. Do not buy from this dealership. Also, if they know your back is against the wall, the will tell you you can only get this deal if you purchase the Compass theft protection. Do yourself a favor and stay away from this dealership.

Fantastic customer service! I loved my overall whole experience and greatly love my car and appreciate their efforts in getting me the best deal!

4 new cars 4 different dealerships in recent years, Brian Perkins hands down the best

Salesman very quick to respond to messages and quick to return calls. Pretty much everything done over the phone which was convenient even delivering vehicle to my door. Very satisfied with dealership thus far!

The most courteous car dealership I’ve ever done business with. Will use them in the future!!!!