Huntersville Ford

(1,322 reviews)
Visit Huntersville Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (704) 479-6945 (704) 479-6945
Used (704) 479-6993 (704) 479-6993
Service (704) 479-6002 (704) 479-6002

Reviews

(1,322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huntersville Ford from DealerRater.

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I think it's a nice place and the people there are very...

I think it's a nice place and the people there are very helpful thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Brandon and Aaron were fantastic. Made the deal happen....

Brandon and Aaron were fantastic. Made the deal happen. Will buy again… this is my 4th vehicle in 5 years already

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First let me start off by saying the dealership was nice...

First let me start off by saying the dealership was nice and clean no hassle everyone was very courteous and helpful and they had the vehicle I wanted yayyyyy!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was very professional, made buying easy. From...

Everyone was very professional, made buying easy. From first correspondence to final walk through. I would definitely send other people to Huntersville Ford to purchase a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Unethical

Unethical! We were quoted one price when we dropped the car off and and then were charged ~$800 more when we picked the car up! “Scott” who quoted the price was unavailable, but I reached out to the service manager, Jordan Carter, who did nothing to help. They do not have recorded phone lines, so it’s our word against Scott’s. It’s unfortunate, but please BEWARE! I wish I read some of the reviews before trusting this dishonest place.😕

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 3.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ms. Linda, thank you for bringing this to our attention. Please give our Service Director, Lucas, a call at 704-815-5520, so that we can discuss this further. We look forward to hearing from you.

Unethical! We were quoted one price when we dropped the...

Unethical! We were quoted one price when we dropped the car off and and then were charged ~$800 more when we picked the car up! “Scott” who quoted the price was unavailable, but I reached out to the service manager, Jordan Carter, who did nothing to help. They do not have recorded phone lines, so it’s our word against Scott’s. It’s unfortunate, but please BEWARE! I wish I read some of the reviews before trusting this dishonest place.😕

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ms. Linda, thank you for bringing this to our attention. Please give our Service Director, Lucas, a call at 704-815-5520, so that we can discuss this further. We look forward to hearing from you.

Consumer response

I’ve spent enough time on the phone with your people to no avail. Thanks, but no thanks! Just hope no other customers are treated like we were.

Great Experience

Great buying experience! Brandon was great to work with, was able to handle most of the transaction over the phone. When I arrived everything was ready and waiting. I would recommend giving him a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Huntersville Ford actually surprised me and treated me...

Huntersville Ford actually surprised me and treated me pretty good, I’ve been to dealerships that really make you shake your head and just walk out, this place was very nice and I didn’t get the pressure to buy or walk out. If I buy another car it’ll be from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had a great experience buying my new F150 truck. Brandon...

Had a great experience buying my new F150 truck. Brandon was great to work with, would recommend giving him a call. Eric made the paperwork quick and easy to sign. All the details were handled over the phone, everything was ready and waiting when I arrived to finish the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best buying experience ever. Anthony is great and finance...

Best buying experience ever. Anthony is great and finance department was ready for me. In and out in no time. Truck was very clean and staff helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.