Huntersville Ford

(1,322 reviews)
Visit Huntersville Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (704) 479-6945 (704) 479-6945
Used (704) 479-6993 (704) 479-6993
Service (704) 479-6002 (704) 479-6002

Reviews

(1,322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huntersville Ford from DealerRater.

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Easy to work with. Got the truck I wanted with affordable...

Easy to work with. Got the truck I wanted with affordable payments. Great and positive environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience buying a vehicle here. Enjoyed meeting...

Great experience buying a vehicle here. Enjoyed meeting all the staff and enjoyed the vehicle buying experience. I drove from out of state to purchase vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good people. Ahmed was our sales person very...

Very good people. Ahmed was our sales person very friendly and knowledgeable. Mike was the finance person and he was super also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Run from this dealership! Brennan is about the most...

Run from this dealership! Brennan is about the most unprofessional salesperson I've ever dealt with and I work in the automotive industry. I've been talking to him for a couple weeks about the new Bronco so he called letting me know one was available but it's $10k over sticker. I know they're going for over sticker so that's not the problem. I told him I would need to see it in person first to ever consider paying that much over sticker so he said he'll call back as soon as it's available to see, I was at the "top" of the list according to him. In the meantime, he or the dealership proceeded to keep calling other customers until they could find someone to pay the $2,500 deposit over the phone. He called it a "courtesy" to let me know later that same day someone else bought it when he told me earlier I was at the top. I think it was more of a call to "rub" it in that I didn't pull the trigger, who knows? If you want to be treated like a transaction, go there. If you want to be treated like a valued customer, go to any of the other Ford dealerships in greater Charlotte where I'll be headed to get a Bronco or something else if it's not what I want once I actually see it in person. Not to mention I'm involved in a 50 location automotive business that buys multiple Ford Transits every year, I guess they're not worried about that transaction either?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very friendly and allowed us the time we needed to make...

Very friendly and allowed us the time we needed to make the right decision. Brennan was extremely patient, friendly, and helpful in addressing all of our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excelent staff, very professional. Ahmed Hassanein...

Excelent staff, very professional. Ahmed Hassanein answered all my questions and most importantly, he told the truth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is probably the best dealership I have ever...

This is probably the best dealership I have ever purchased a vehicle from. Starting from the time I called to inquiry about a vehicle and spoke to Clent, (the best and most knowledgeable sales rep), through the completion of the sale, everyone we came in contact with, from finance, the cashier, the sales manager, was friendly and professional. They made the whole process simple and easy. We felt they truly appreciated our business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Had a great experience and appreciate everything the team...

Had a great experience and appreciate everything the team did to help get me in a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone I worked with at the Huntersville, NC location...

Everyone I worked with at the Huntersville, NC location was courteous and professional. My sales associate Ahmed Hassanein was great to work with. He did not pressure me but was always a resource and was there to help throughout the process. I purchased a vehicle and have another on order - The new Bronco. Eric Basiliere was also friendly and helpful through the process as well. I look forward to my next engagement with the Huntersville team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service last night by Brandon Fritz. Highly...

Great service last night by Brandon Fritz. Highly recommend! This was my 2nd purchase from Huntersville Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.