Reviews
Easy to work with. Got the truck I wanted with affordable...
Easy to work with. Got the truck I wanted with affordable payments. Great and positive environment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience buying a vehicle here. Enjoyed meeting...
Great experience buying a vehicle here. Enjoyed meeting all the staff and enjoyed the vehicle buying experience. I drove from out of state to purchase vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good people. Ahmed was our sales person very...
Very good people. Ahmed was our sales person very friendly and knowledgeable. Mike was the finance person and he was super also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Run from this dealership! Brennan is about the most...
Run from this dealership! Brennan is about the most unprofessional salesperson I've ever dealt with and I work in the automotive industry. I've been talking to him for a couple weeks about the new Bronco so he called letting me know one was available but it's $10k over sticker. I know they're going for over sticker so that's not the problem. I told him I would need to see it in person first to ever consider paying that much over sticker so he said he'll call back as soon as it's available to see, I was at the "top" of the list according to him. In the meantime, he or the dealership proceeded to keep calling other customers until they could find someone to pay the $2,500 deposit over the phone. He called it a "courtesy" to let me know later that same day someone else bought it when he told me earlier I was at the top. I think it was more of a call to "rub" it in that I didn't pull the trigger, who knows? If you want to be treated like a transaction, go there. If you want to be treated like a valued customer, go to any of the other Ford dealerships in greater Charlotte where I'll be headed to get a Bronco or something else if it's not what I want once I actually see it in person. Not to mention I'm involved in a 50 location automotive business that buys multiple Ford Transits every year, I guess they're not worried about that transaction either?
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Very friendly and allowed us the time we needed to make...
Very friendly and allowed us the time we needed to make the right decision. Brennan was extremely patient, friendly, and helpful in addressing all of our questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excelent staff, very professional. Ahmed Hassanein...
Excelent staff, very professional. Ahmed Hassanein answered all my questions and most importantly, he told the truth.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is probably the best dealership I have ever...
This is probably the best dealership I have ever purchased a vehicle from. Starting from the time I called to inquiry about a vehicle and spoke to Clent, (the best and most knowledgeable sales rep), through the completion of the sale, everyone we came in contact with, from finance, the cashier, the sales manager, was friendly and professional. They made the whole process simple and easy. We felt they truly appreciated our business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a great experience and appreciate everything the team...
Had a great experience and appreciate everything the team did to help get me in a new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone I worked with at the Huntersville, NC location...
Everyone I worked with at the Huntersville, NC location was courteous and professional. My sales associate Ahmed Hassanein was great to work with. He did not pressure me but was always a resource and was there to help throughout the process. I purchased a vehicle and have another on order - The new Bronco. Eric Basiliere was also friendly and helpful through the process as well. I look forward to my next engagement with the Huntersville team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service last night by Brandon Fritz. Highly...
Great service last night by Brandon Fritz. Highly recommend! This was my 2nd purchase from Huntersville Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car