Huntersville Ford

(1,322 reviews)
Visit Huntersville Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (704) 479-6945 (704) 479-6945
Used (704) 479-6993 (704) 479-6993
Service (704) 479-6002 (704) 479-6002

Reviews

(1,322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huntersville Ford from DealerRater.

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We were extremely pleased with the professionalism,...

We were extremely pleased with the professionalism, dedication, and support of everyone involved in our experience. I feel that our salesperson Ahmed was fantastic and truly delivered superior service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the customer service in sales (Sonny) to the Finance...

From the customer service in sales (Sonny) to the Finance Department (Eric) and General Manager (Stacey)....they were all very patient and caring for the purchase of my 2021 Ford Expedition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I've purchase a lot of vehicles over the years, this was...

I've purchase a lot of vehicles over the years, this was a unique experience for me. I did a lot of the presale work chatting with them prior to my visit. When I arrived, it was like No pressure and Pleasant. I have never watched as many people walk into a dealership and not leave without purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the customer service in sales (Ahmed) to the...

From the customer service in sales (Ahmed) to the financing (Eric) and working with the sales manager (Josh) all went very well. Everyone is more than happy to make this as much of an enjoyable process as possible. They sincerely are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kevin Tibbetts, our sales consultant, was very...

Kevin Tibbetts, our sales consultant, was very professional and forthright. Having not purchased a vehicle from Huntersville Ford before, and not knowing what to expect, Kevin’s competent professionalism easily overcame any reticence I had. He is possibly the best new care sales consultant I have experienced in the last 30 years. The process was surprisingly quick and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything went smooth, one of the best experiences I...

Everything went smooth, one of the best experiences I have had buying a car. I'm sorry I forgot the finance guys name but he was very helpful also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was the best Experience we have EVER had buying a...

This was the best Experience we have EVER had buying a vehicle. We were in and out in two hours. They were able to finance us, include a bumper to bumper warranty and kept us within the payment range we wanted, all within a couple hours. We are so happy with our Chevy Silverado 1500 LT. Thank you all very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service real happy with sonny he’s really...

Great customer service real happy with sonny he’s really nice sales person highly recommended,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was time to trade in my wife's 2020 Mustang, I shopped...

It was time to trade in my wife's 2020 Mustang, I shopped online for roughly a month, looked at multiple Ford dealerships in the charlotte area, and once again ended up at Huntersville Ford. They had the Ford Edge we wanted in stock, at a reasonable price. They gave us a great price for our trade and we got 0% APR with Ford credit. Our sale rep Rick was very helpful, zero pressure, and we were able to submit our finances online to stream line the buying process. The sales rep who sold me my F-150, Eric, is now in the finance dept and handled all the contracts. I don't se us needing a new vehicle anytime soon, but when we do Huntersville ford will be our 1st stop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, Keith and the whole Huntersville team was...

Great service, Keith and the whole Huntersville team was very knowledgeable and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.