Huntersville Ford

(1,322 reviews)
Visit Huntersville Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (704) 479-6945 (704) 479-6945
Used (704) 479-6993 (704) 479-6993
Service (704) 479-6002 (704) 479-6002

Reviews

(1,322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huntersville Ford from DealerRater.

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This is the 2nd vehicle I bought from this dealership....

This is the 2nd vehicle I bought from this dealership. The staff is always professional and always willing to work with the customer. Thank You Kyle for all your help, I love my F150

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always friendly, fast and thorough in their service....

Always friendly, fast and thorough in their service. Worth the drive to have my service at Huntersville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional, personable, and easy to work with....

Very professional, personable, and easy to work with. This was particularly valuable since I was a buyer from out of town who wanted to make a purchase of a used vehicle without initially seeing the vehicle in person. I was even given a complimentary lift from a transportation drop-off point to pick up the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The team at Huntersville Ford are the very best!...

The team at Huntersville Ford are the very best! Everyone I came in contact with during my recent visit to the dealership were friendly and helpful. My salesperson, Ahmed Hassanein was extremely knowledgeable and professional during the buying process. He kept me informed along the way so I understood where my application was in the process. I also want to recognize Cassandra Lopez, Customer Care Representative. She was able to answer my questions and verify available inventory via email prior to my visit. This is my 3rd vehicle transaction with Huntersville Ford and also use the dealership for maintenance and warranty service. The excellent service I always receive is the reason I drove 100 miles to do business with this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Huntersville Ford was very helpful with my Mustang Mach E...

Huntersville Ford was very helpful with my Mustang Mach E order. Even though the order took a long time, due to the pandemic and resulting supply chain issues, the dealership was always available to answer my questions with whatever information they were able to get from Ford. And when the car finally did arrive, the dealership was eager to help me get behind the wheel as quickly as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

5 STAR DEALER! My husband and I went to our local ford in...

5 STAR DEALER! My husband and I went to our local ford in Graham and had a not so favorable experience with the team there, but found a car we loved! We drove 2 hours to this ford dealership after checking their inventory for the vehicle we wanted and had the BEST experience. I first spoke to Angelica who helped answer my questions prior to going in and she really helped me feel at ease in driving the long distance to meet with them and discuss things further. Our sales rep Brandon was great! He was patient and very knowledgeable in helping us make a decision on the trim of car we decided on, along with the features and savings options they provide. He accommodated us having to come later in the evening due to our drive after work and stayed WELL past close so that we could finalize the car. And lastly, we met Eric - the business/financial manager - who helped us finalize our paperwork and explain everything to us in detail and make us feel comfortable and solidify our decision. All in all, it wasn't just the professionalism and knowledge that everyone had, but their personality! It always makes me feel at ease to know that a team can have fun, joke around, and talk about things other than the sale because after all, the customers are people too! It was most definitely worth the drive to get a car that I LOVED.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy to deal with, fair and answered all of my questions....

Easy to deal with, fair and answered all of my questions. They even stayed after hours to help me through the process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone, from the receptionist, salesman, sales manager,...

Everyone, from the receptionist, salesman, sales manager, and finance manager were attentive, patient and extremely nice during the vehicle purchase. Would recommend Huntersville Ford to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent and efficient service in purchasing my car with...

Excellent and efficient service in purchasing my car with everyone I worked with. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast and efficient. Respectful of my time constraints....

Fast and efficient. Respectful of my time constraints. Fair and friendly. Thank you Huntersville Ford. We love our new Explorer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.