Bill Hood Nissan Hyundai

(270 reviews)
Visit Bill Hood Nissan Hyundai
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (985) 520-4425 (985) 520-4425
Used (985) 520-0462 (985) 520-0462

Reviews

(270 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Hood Nissan Hyundai from DealerRater.

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Just had my car serviced at Bill Hood service, Mike was

Just had my car serviced at Bill Hood service, Mike was really helpful and even told me of a part that was still covered under warranty which I didn't think would be nor even asked ! ... Nice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for the great review!

I waited 2hrs for an oil change.

I waited 2hrs for an oil change. Tony Breaux checked me in and never came back to update me or let me know there would be a delay after being quoted an hour wait. When I asked about the status my car was done and just sitting. I wish Thomas was still here he was very attentive and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Victoriawsmallwood, we appreciate your honest feedback, as we are always looking for ways to improve.

They are always so friendly and are very attentive to

They are always so friendly and are very attentive to your needs/concerns. Great team with great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We hope you have a great day!

Required oil change and tire rotation.

Required oil change and tire rotation. Kenny Gagliano and the team got my car serviced and out in less than an hour. I appreciated the communication I received throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Please don't hesitate to reach out if there's anything additional we can do for you.

All the employees was very nice and worked with me the

All the employees was very nice and worked with me the whole time that I was there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We hope to see you soon!

The Bill Hood Hyundai service team is the bomb.

The Bill Hood Hyundai service team is the bomb.com! They always top-notch service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

If you have any further questions, please don't hesitate to reach out!

Everyone was very helpful and I was very pleased with the

Everyone was very helpful and I was very pleased with the service they gave me and helping me get into my new car. I will definitely be sending customers their way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're looking forward to your next visit with us!

I have been going to this dealership for over 20 years.

I have been going to this dealership for over 20 years. All my cars have been bought from Bill Hood in Hammond. They also service my vehicle. This is the dealership I trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you; we appreciate your feedback!

I like my Hyundai Tucson and I feel like I got it at a

I like my Hyundai Tucson and I feel like I got it at a good price from Bill Hood. So far, their service department has been outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

If you have any further questions, please give us a call. We're always happy to help!

Enjoyed the.

Enjoyed the.buy. Experienced sales, management and finance. Easy to negotiate the deal. Good job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We sincerely thank you for the positive review, and look forward to seeing you again soon!