Reviews
I worked with Dave and everything went wonderfully.
I worked with Dave and everything went wonderfully. He helped me find the perfect car for my family. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We greatly appreciate you taking the time and effort to leave such a positive review! It was a pleasure serving you and we hope to see you again soon!
2023 ford escape
Jim Turner was awesome. He cares about his customers. This makes the 3rd car we have bought with his help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
They had very friendly and nice service.
They had very friendly and nice service. There was no pushing or hassling. I would definitely go back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your business and look forward to supporting you in the future!
Castrucci Ford Milford
What an awesome experience with this dealership! I even send my folks there because I know that Joshua Holston will treat them with respect and honesty!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!
I always enjoy dealing with the people at Mike Castrucci.
I always enjoy dealing with the people at Mike Castrucci. Easy to work a fair deal with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Brett. We are so glad you had a pleasant experience with us at Mike Castrucci Ford. See you again next time!
Great Salesman ( Jimmy Davis) great service department.
Great Salesman ( Jimmy Davis) great service department. I’ve bought 4 F 150’s there and I’ll buy more from them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! Thanks for the 5-star review! We greatly appreciate your loyalty and we can’t wait to continue serving you well in the future.
Do NOT buy from this dealership.
Do NOT buy from this dealership. They sell JUNK!!!! Bought one used car in December. It had a bad engine. They did take it back though and gave me another one. It had major water leaks. They did fix it. But a month later the transmission is out, and they want $6700.00 to repair. And they won't do a thing about it. Their attitude is, "So sad, to bad". I'm disabled, have limited income. Now I don't even have a way to get to doctors' appointment or anything else. These people are a sad excuse for a dealership. For your own sake, don't deal with them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. We are disappointed to hear that your experience with our Service Department has fallen short of your expectations. We take matters such as these very seriously. Would you please contact our team to elaborate on your feedback so that we may work to rectify these issues?
GET A FINANCIAL DISCLOSURE STATEMENT BEFORE YOU SIGN
GET A FINANCIAL DISCLOSURE STATEMENT BEFORE YOU SIGN ANYTHING!!!!! Their finance guy directly lied to my face about the cost of an extended warranty. It was $2,500 plus interest, thanks guys. He also tried to pull some kind of yo-yo financing scheme on me after closing. Dealership also refused to honor an oil change they agreed to when I purchased. These guys are xxxxxxxx, GET A FINANCIAL DISCLOSURE STATEMENT BEFORE YOU SIGN ANYTHING!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, Adam, thank you for sharing your feedback. Customer service is very important to us, so we are very sorry if you did not receive the level of service we are dedicated to providing. Would you please contact our management team to elaborate on your feedback so that we may provide you with the top-notch experience you deserve in the future?
Kirk Barbro is the best!
Kirk Barbro is the best! I bought a new F150 from him. No hassle, always felt like he had my interests in mind and he’s an honest guy with whom you want to hang out with more after the sale. Army veteran too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! It was a please for Kirk and the team to serve you.
Castrucci Ford delivered.
Castrucci Ford delivered.Purchased a new 2023 Ford Edge.Sales associate went the extra mile to make sure I was happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!