Cookeville Honda

(414 reviews)
Visit Cookeville Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 831-1048 (888) 831-1048
Used (888) 831-4588 (888) 831-4588
Service (888) 829-8064 (888) 829-8064

Reviews

(414 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cookeville Honda from DealerRater.

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Great service and friendly staff!

Great service and friendly staff! I will continue to go to Cookeville Honda for my service needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I called the Service Desk at 2 PM to see if I could

I called the Service Desk at 2 PM to see if I could schedule an appointment for an engine oil change and a rear differential fluid change. They had a 3:15 PM opening. I arrived at 2:45 and was back out the door by 3:30! Josh went over the servicing as well as spending time with me discussing future maintenance plans for my 2007 Element. I couldn't be more pleased!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The people were very nice and helpful didn’t take to long

The people were very nice and helpful didn’t take to long to do what I wanted done thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service and friendly workers.

Great customer service and friendly workers. Speedy quick convenient service. Timely reply’s back to calls and questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Department always provides timely and superior

Service Department always provides timely and superior work. The staff is always professional and very friendly. I like the popcorn!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First time at the dealership, very clean, service

First time at the dealership, very clean, service department was excellent, worked with Brigham, very friendly and knowledgeable. I'm extremely pleased with service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I really like that I am treated like a valued customer.

I really like that I am treated like a valued customer. The customer waiting area is very nice, 3 different areas to sit, quietly read my book, enjoy a coffee and before I know it my car is done! They took the car at the appointed time and finished it when they said they would. Good Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department did a great job of scheduling me

The service department did a great job of scheduling me and informing me of the results. As always, they provided a comfortable place to wait and had plenty of snacks, TV and reading material.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thankful for the wonderful service I received from your

Thankful for the wonderful service I received from your service department. My oil change was timely, all of my recalls were updated and the warrenty work was scheduled!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department was friendly and informative.

Service department was friendly and informative. My services were handled quickly and cashier checked me out quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.