Reviews
I had the worst experience with Charles Mallard.
I had the worst experience with Charles Mallard. Promised me a price over the phone, drove from Jacksonville, and took off work to go look at the car. Lo and behold, the price Charles gave me had never been approved; he never even asked. After our initial phone conversation we spoke several times through text regarding our ETA, who to make the check out to, etc. There were multiple opportunities for him to tell me that he actually couldn’t get the price he promised me. When I arrived, he said he had to leave for a church event, and confirmed we were set for the previously agreed upon price. I hope he continues to go to church and learns a thing or two about lying. James Mosher was the gentleman we ended up working with. He was honest, kind, and determined to work with us. Hire more people like James, less like Charles.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hello Lauren, and thank you for reaching out to us. We are saddened to hear about your recent experience with us, and we would like to learn more about it so that we can grow from it. Please contact Jeff Ruda at jruda@daytonatoyota.com so that we can discuss your visit with us further. Thank you, and we look forward to hearing from you.
I had a super expiereance servicing my vehicle, Rad is a
I had a super expiereance servicing my vehicle, Rad is a superior advisor, always keeping you informed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rad is totally radical at Toyota service! We're glad to see he made sure your car was ready for many more miles of adventures. If there's anything else you need, come see us or give our team a call!
All were most efficient.
All were most efficient. The car was cleaned. All were very personable. Good luck with building. It finally happened
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We're thrilled you had a great experience with our service team. We look forward to seeing you again!
Always fantastic service with Emily at Daytona Toyota.
Always fantastic service with Emily at Daytona Toyota. The only place we will take our vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Speed, precision, and consistency make Emily a natural fit for our team! We're thrilled that our crew continues to take great care of you and your car. You know where to come any time you need expert service; we're looking forward to it!
They have taken great care of my Toyota for years.
They have taken great care of my Toyota for years. They are reliable and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're honored to hear from loyal customers like yourself, Jacque! Your satisfaction means the world to us, and we look forward to continuing to meet your expectations when it comes to Toyota service!
Great service.
Great service. Very quick. Kept on top of my maintenance services. On time, in and out
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pumped to hear we hit the mark! Let’s keep it going next time you visit.
Friendly, helpful, polite and courteous.
Friendly, helpful, polite and courteous. Very easy to schedule appointment and service was done promptly and quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience! We’re glad we could provide great service and look forward to seeing you again soon. Until then, have a great ride!
They worked very hard to make a good deal.
They worked very hard to make a good deal. I left happy. This is the third vehicle I have bought from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your feedback keeps us motivated! Congratulations on your third car from us; that's a milestone work celebrating. Thanks for trusting us, and we hope to see you again for your next visit.
The check in ladies were very professional and customer
The check in ladies were very professional and customer service oriented. The body shop did a wonderful job on my auto.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to review us! We're happy to hear our team made sure you felt welcome while doing great work on your ride. Let us know how we can make your next visit even better!
very helpful in solving problems ,loaner car was simple,
very helpful in solving problems ,loaner car was simple, was done when they said it would be
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review! We’re always here for you, so don’t hesitate to reach out whenever you need us.