Reviews
No pressure, Very helpful, no one seemed ready to attack
No pressure, Very helpful, no one seemed ready to attack us when we drove into the dealership. That was not the case down the street.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Janet, for your wonderful review! I'm thrilled to hear that you felt welcomed and supported when visiting Bob Sight Independence Kia. We pride ourselves on providing a pressure-free environment and genuinely helpful service. I hope to see you again soon and assist you with any future needs! Andy Pack, apack@bobsightkia.com
No pressure, Very helpful, no one seemed ready to attack
No pressure, Very helpful, no one seemed ready to attack us when we drove into the dealership. That was not the case down the street.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I'm thrilled to hear that you found your experience at Bob Sight Independence Kia to be welcoming and helpful. Our team is dedicated to providing a pressure-free environment, and it's great to know that we met your expectations. I hope to see you again soon! Andy Pack, apack@bobsightkia.com
I had an appointment to get a recall fix on June 6th.
I had an appointment to get a recall fix on June 6th. Got out there - said oh you didn't order the part (isn't that YOUR job??). They said it would be a week. Here it is August 14th and I have called or left messages 7 or 8 times with NO response. Furious. Cannot get a single human being on the phone. This car has a risk of fire due to this recall... you would think they would actually care about that.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We acknowledge your review and are currently looking into the events you’ve detailed.
Our salesman Mr.
Our salesman Mr. Ally was knowledgeable, informative, helpful and a pleasure to talk to.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Stephen, for sharing your positive experience with us at Bob Sight Independence Kia! We're thrilled to hear that Mr. Ally provided you with knowledgeable and helpful service. We appreciate your kind words and look forward to assisting you again in the future! Andy Pack, apack@bobsightkia.com
Tony was really great, walked me through the process,
Tony was really great, walked me through the process, showed me everything. As this was my first car purchase, in several years, I was a little nervous, it is also my first KIA, but after a ton of research, we ultimately decided to go with a KIA Soul S, and was able to get a great deal with Bob Sight Kia.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Elizabeth, for choosing Bob Sight Independence Kia and for sharing your positive experience with us! We're thrilled to hear that Tony provided you with excellent service and made your first car purchase in years a smooth one. The KIA Soul S is a fantastic choice, and we're delighted that you were able to secure a great deal with us. We appreciate your trust in us and look forward to serving you again in the future. Drive safely! Andy Pack, apack@bobsightkia.com
Don't care about customer service.
Don't care about customer service. Overpriced $99 oil change. Wouldn't match competitors $10 coupon. Even to keep me as a customer. I bought my car from them...been getting service there for 12 years. They raise there oil change to $99 and then talk down to me explaining why they won't give me $10 off. Don't buy a car here if you want to be respected. They will rip you off in the service dept.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We understand your concerns and appreciate you bringing this to our attention. Please contact me directly so we can further discuss your experience and work towards a resolution. We value your 12 years of service with Bob Sight Independence Kia and want to make sure your concerns are addressed properly. Andy Pack, apack@bobsightkia.com
Outstanding staff who worked really hard to make the car
Outstanding staff who worked really hard to make the car buying process as simple as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Brian, for highlighting our outstanding staff at Bob Sight Independence Kia! We are thrilled to hear that they made your car buying experience smooth. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, Andy Pack, apack@bobsightkia.com
I didn't feel taken advantage of and felt good about my
I didn't feel taken advantage of and felt good about my purchase. The overall experience was great and our Sales Rep Bryan Buehler was awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience with us, Adrian! We are thrilled to hear that you felt good about your purchase and that Bryan provided awesome service. We appreciate your feedback and hope to see you again at Bob Sight Independence Kia! Best, Andy Pack, apack@bobsightkia.com
Cared about me, listened to my needs for a car, worked
Cared about me, listened to my needs for a car, worked extra to find one that matched.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Ben, for sharing your positive experience with Bob Sight Independence Kia. We are delighted to hear that we could meet your car needs and find a perfect match for you. We appreciate your trust in us and look forward to assisting you again in the future. Drive safely! Andy Pack, apack@bobsightkia.com
Excellent customer service.
Excellent customer service. They were honest and up front. The process was quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review! We're thrilled to hear that you had an excellent experience at Bob Sight Independence Kia. We strive to provide honest and efficient service to all our customers. We appreciate your kind words and look forward to serving you again in the future. Andy Pack, apack@bobsightkia.com