Reviews
It's was very cold out and still some slick spots, I
It's was very cold out and still some slick spots, I loved that Matt Kramer came right out to greet us, brought us in, we told him the cars we wanted to look at, he brought them right to the front heated up and washed. Not pushy at all and answered all our questions
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Carrie, for your wonderful review! We’re thrilled to hear that Matt provided such a warm welcome and made your experience enjoyable, especially on a cold day. It's great to know he was attentive and respectful while showing you the cars you wanted to see. We appreciate your kind words and hope to see you again at Bob Sight Independence Kia for your next visit! Andy Pack, apack@bobsightkia.com
DO NOT BUY A CAR OR HAVE IT SERVICED HERE.
DO NOT BUY A CAR OR HAVE IT SERVICED HERE. THE ENGINE WILL GO BAD AND THEY WILL FIND A WAY AROUND FIXING IT. KIAs ARE TRASH, CUSTOMER SERVICE AND COMMUNICATION WAS SOMEHOW WORSE.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback, Stephanie. We apologize that the manufacturer declined the coverage. We have exhausted all avenues to try and get coverage for your vehicle. Unfortunately, the situation did not pan out the way we all hoped it would. Andy Pack, apack@bobsightkia.com
My husband and I just purchase a 2025 Kia Carnival Hybrid
My husband and I just purchase a 2025 Kia Carnival Hybrid and couldn’t recommend Bob Sight more. We had to bring both our kids but they were very accommodating and even allowed us to take the test drive to lunch so the kids could play and we could still experience the car! We did end up finding cheaper financing through our bank, they had 0 problems with that helped work everything out! Matt Kramer was phenomenal, definitely would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Christine! We're thrilled to hear that you and your husband had such a positive experience while purchasing your 2025 Kia Carnival Hybrid at Bob Sight Independence Kia. It's fantastic that our team could accommodate your family and ensure you had a smooth test drive. We appreciate your recommendation and look forward to assisting you again in the future! Safe travels with your new vehicle! Andy Pack, apack@bobsightkia.com
The car was already brought to the front and ready to be
The car was already brought to the front and ready to be shown and go if chosen . YES
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review! We’re thrilled to hear that your car was ready for you at Bob Sight Independence Kia. We strive to provide a seamless experience for our customers. We hope to see you again soon—enjoy your ride! Andy Pack, apack@bobsightkia.com
I I would get the sales department 5 stars, but the
I I would get the sales department 5 stars, but the service department 2 stars. They They used to have a great service department, but not for the last few years. I hadn’t been there in a few years for that reason, but I recently bought a car there because the sales department is great. I am so disappointed the service department hasn’t improved.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, Steve. I appreciate your recognition of our sales department at Bob Sight Independence Kia. However, I understand your disappointment with our service department. Our service department is now under new management. I encourage you to reach out to me directly so I can work towards improving your experience. Thank you for sharing your thoughts with us, and I hope to serve you better in the future. Andy Pack, apack@bobsightkia.com
I bought a 2024 EV9 and the process could not have been
I bought a 2024 EV9 and the process could not have been easier. I had talked to 3 other dealerships and it was like pulling teeth to get information and pricing. All 3 wanted me to come in and test drive the car. I did it for the Lee's Summit Kia dealer, but after 3 hours of them trying to sell me a car I didn't want at MSRP I got up and walked out. The Other 2 dealers were not as bad but really didn't want to talk price. When I finally got the Shawnee dealer to a price, addons killed the deal. Apparently they could not be removed. With Bob Sight I called them withing 10 mins they gave me a price, with no addons. Matt said they only add what the customer wants. When I went to get the car the process took about an hour, most of which was waiting for the finance department. While I was waiting Matt walked me through setting up the Kia app and had the car cleaned and tires aired up. Getting the finance filled out and done was another 15 min. I can't remember his name, but he was very honest about what I needed and didn't. He did not try to push products and made sure I was getting the best offers. I don't know If I can stress this enough. I have bought several cars and every time it's several hours and all the finance people have pushed really hard for me to buy products I didn't need with scare tactics. Matt called me a couple of days after to check up and see if I had any issues. If my next car is a Kia this will be the place I go 1st.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your amazing review! We're thrilled to hear that your experience with Bob Sight Independence Kia, especially with Matt, was so smooth and efficient while purchasing your 2024 EV9. We strive to provide transparent pricing without add-ons, and it's great to know that we met your expectations. Your feedback on the finance process and follow-up means a lot to us. We look forward to assisting you again in the future! Enjoy your new vehicle! Andy Pack, apack@bobsightkia.com
Everyone was very kind and answered all our questions.
Everyone was very kind and answered all our questions.Definitely the best auto buying experience we've ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback! We're thrilled to hear that you had the best auto buying experience at Bob Sight Independence Kia. Our team is dedicated to providing kind and thorough service, so it's great to know we met your expectations. We look forward to welcoming you back in the future! Andy Pack, apack@bobsightkia.com
From the moment I walked in, they were attentive and
From the moment I walked in, they were attentive and genuinely interested in helping me find the right car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Joy! I'm thrilled to hear that our team at Bob Sight Independence Kia made your experience enjoyable and that you felt their genuine interest in helping you. I strive to find the right vehicle for every customer. I look forward to seeing you again soon! Andy Pack, apack@bobsightkia.com
Sabrina was amazing she is home now And I can say
Sabrina was amazing she is home now And I can say everyone is just as good
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Bob Sight Independence Kia. It's great to know that our team made a positive impression on you. We look forward to assisting you again in the future! Andy Pack, apack@bobsightkia.com
The entire team made the process smooth.
The entire team made the process smooth. They were very friendly and easy to work with and I am in LOVE with my new car! They helped me pick the perfect one for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that our team at Bob Sight Independence Kia made the process smooth and enjoyable for you. It's fantastic to know that you're in love with your new car and that we could help you find the perfect one! We look forward to seeing you again and appreciate you sharing your experience with others! Andy Pack, apack@bobsightkia.com