Reviews
Great service
It was fast and efficient they got right on it, explained the work and our options, and gave me back a clean car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future. Regards, Andy Pack, apack@bobsightkia.com
Great Customer Service
Savon did a great job through the entire process. Everything was quick, on time, and the customer service was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christopher, we sincerely appreciate your feedback. Each employee is a valued member of the Bob Sight Independence Kia team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Andy Pack, apack@bobsightkia.com
Great service
I like how Sabrina made everything easy and was so easy to talk to. I also felt that she was honest and considerate throughout the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Tara! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We would love to work with you again. Sincerely, Andy Pack, apack@bobsightkia.com
Servicing
Making an appointment was very easy to do. When you arrive you are treated with respect and courtesy. Throughout the servicing I was kept informed of delays or issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the amazing five-star rating, William! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Sincerely, Andy Pack, apack@bobsightkia.com
Great Service
Bob was very helpful with explaining features of my new car. He was patient and my car was clean with a full tank of gas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience, Juanita! If you ever need anything in the future, please don't hesitate to let us know. Take care! Andy Pack, apack@bobsightkia.com
Great selection, wonderful customer service
Best experience, fast service good selection and great customer service. Our salesperson was the best, we had been tp several other dealers looking for this specific vehicle and this was by far the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Andy Pack, apack@bobsightkia.com
Great car buying experience in Independence
Mr. C was wonderful to work with as well as the sales manager Jim Ellis. After test driving the Seltos and receiving their first offer, we told them we thought that was too low but that we wanted to look at the Hyundai Kona before we made any final decision. Both men asked what they could do to trade right then and were not pushy when we told them we wanted to check out Kona first. After looking at and driving Kona we decided to return and negotiate with Mr. C and Jim and made an offer they accepted. We have bought several new vehicles over the last 35 years and this was one of the best experiences we have had. No pressure to buy extended warranty or other packages. They were offered and no pressure when we refused them. Finance gentleman was very upfront about interest rates as we were looking at option to buy outright or finance. We ended up buying outright. We live in Branson, MO area and Mr. C knew we had a daughter that lives less than 5 minutes from the dealership so he told us to call when ready for first oil change a few days in advance and he would get us an appointment for the oil change. We have been to several dealers in Springfield and they have started having extreme low inventories and wanting you to reserve vehicles as they are shipped in. One dealer had a $2000 market charge to sticker price because they is shortage of vehicles. We feel we were very fairly treated and won't hesitate to drive 4 hours on future vehicle purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Regards, Andy Pack, apack@bobsightkia.com
Bryan Buehler was VERY friendly, professional, helpful,
Bryan Buehler was VERY friendly, professional, helpful, concerned, and phenomenal! I really enjoyed working with him, and I had a fantastic vehicle-purchasing experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ahmad, Bryan is pleased to learn that you enjoyed your car-buying experience with us. We look forward to servicing your vehicle soon. Andy Pack, apack@bobsightkia.com
Fantastic Service!
No pressure, friendly reliable service. Savon was perfect! He communicated often enough but not in a high pressure way; I felt I could trust him and would highly recommend him to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We cannot thank you enough for your wonderful review of Bob Sight Independence Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Andy Pack, apack@bobsightkia.com
Easy buying experience
Bryan was helpful and stayed within my budget goals and did not push for add-ons. Explained things, took my answer and moved on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Andy Pack, apack@bobsightkia.com