Reviews
AutoNation Toyota service department is top notch.
AutoNation Toyota service department is top notch. The service advisor, Hugo Martinez, was excellent in listening to my service request. Kept me informed on the status of my vehicle, while I waited for service to completed. All service requests were completed per my request. I'm extremely satisfied with the professional service and technical service from AutoNation Toyota Service Department. I highly recommend them for service to your Toyota/Scion vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Munaman, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.
Fast real polite service man explain everything about
Fast real polite service man explain everything about vehicle will continue to service my truck at auto nation Toyota
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Salazar, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests, and we look forward to your next visit!
Shajeel Khokhar was very courteous, professional, and
Shajeel Khokhar was very courteous, professional, and pleasant to work with! We are happy with decision to stop by this dealership and purchase our vehicle from them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!
It was Good service but took longer than I expected for
It was Good service but took longer than I expected for an oil change with appointment
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Autonation Toyota is pretty good on scheduling as per
Autonation Toyota is pretty good on scheduling as per customer convenient and ready as per schedule take your vehicle for service, in my experience front desk is very good on answering questions, servicing team (Pablo) is having enough patience on listening complaints and helping on answering all of them, indeed service got completed on time with no extra waiting, happy with my service with Autonation Toyota. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
I was told that my cars oil change service was only going
I was told that my cars oil change service was only going to take between 1 1/2 hrs - 2 hours and it took 5 hours.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
I took my truck in for service, and they did a great job.
I took my truck in for service, and they did a great job. There was a slight hiccup, but the service manager quickly resolved the issue. I would definitely recommend service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!
Brought my vehicle in for a state inspection.
Brought my vehicle in for a state inspection. The service advisor insisted something was wrong with the battery and that it needed to be replaced immediately. Only to later inform that no batteries were available. Then the sales pitches started. They seemed to be more interested in getting me to trade in my vehicle instead of providing the service that was scheduled. After 4 hours of waiting, my vehicle was returned with the license plate bent 90 degrees, gashes in my dash, and the battery terminals not screwed on. When I brought this to the Manger's attention, I was dismissed, almost ignored, and their only comment was to suggest I increase the frequency of my oil changes. #NotGood
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (713) 489-2097. We'd appreciate the chance to make your experience a positive one.
The person that always takes care of my car preventive
The person that always takes care of my car preventive maintenance and services is very supportive, he is bilingual like me, and in overall he is awesome with me. Pablo you are Superrr. Keep working like that. He is always there for me at the Toyota dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The person that always takes care of my car preventive maintenance and services is very supportive, he is bilingual like me, and in overall he is awesome with me. Pablo you are Superrr. Keep working like that. He is always there for me at the Toyota dealer.
It was Good service but took longer than I expected for
It was Good service but took longer than I expected for an oil change with appointment.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!