AutoNation Toyota Gulf Freeway

(2,259 reviews)
Visit AutoNation Toyota Gulf Freeway
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 280-0834 (888) 280-0834
Used (888) 280-0825 (888) 280-0825
Service (888) 280-1304 (888) 280-1304

Reviews

(2,259 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Gulf Freeway from DealerRater.

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They were extremely friendly, had my truck checked with

They were extremely friendly, had my truck checked with recommendations. Completed work on it quickly and explained issues and even had a short video. Waiting room is comfortable with coffee, could use a little better wifi. All in all a very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

The service was was right the first time.

The service was was right the first time. Great customer service too ! Will recommend to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Service Appointment -- Scion iQ

Great customer service as always. I also brought up an issue with a strange noise I started hearing roughly a few days ago and the mechanic got into the car for a test drive with me. I was able to re-create the noise and the issue was diagnosed. The car is being fixed as we speak. Very happy with their service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Yuling, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Awesome dealership they explained everything in detail

Awesome dealership they explained everything in detail and I was out in just over an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Owner

To be the first time that I arrive to do my services there, and without having a scheduled appointment, mr. Carlos treated me very well and explained to me some procedures that are carried out since the vehicle enters, suggesting some necessary service things that I should do to my vehicle and what would be the next ones that should be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Carlos, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

Selling my car was not a painful process.

Selling my car was not a painful process. Brought the title, signed some paperwork, and left in about an hour or so.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi John, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

AutoNation Toyota on the Gulf Freeway has been servicing

AutoNation Toyota on the Gulf Freeway has been servicing my Tacoma for years without any issues. They have provided a loaner car when I needed one. Hugo provides great customer service by keeping me updated with the status and estimated time of completion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Easy to make appointments.

Easy to make appointments. Very good service. The service advisor was very helpful and kept me informed of the progress of the service being done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Monteroaj, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Gulf Freeway

My safety recall and maintenance visit to Auto Nation

My safety recall and maintenance visit to Auto Nation Toyota recently went extremely well. Everyone was very polite and the appointment actually finished ahead of schedule. I highly reccomend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Gh, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Great experience.

Great experience. Great customer service. It took reasonable time for the service I was getting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!