Reviews
Bryan was amazingly helpful and patient with me.
Bryan was amazingly helpful and patient with me. He understood the concerns I had and made it his mission to help me with honesty and compassion.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Girven92, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The customer service was incredible!
The customer service was incredible! They made us feel so welcome Edwin is the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
nadia.lysohir, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
From start to finish my experience was excellent.
From start to finish my experience was excellent. Jon was my service person. He was very personable and was glad to answer questions I had. He kept me informed and he was very friendly and professional. He gave exceptional service and I was very pleased with my visit overall including the video updates.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
nancygalyen, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
For 50,000 maintenance, it took almost 3 hours.
For 50,000 maintenance, it took almost 3 hours. Then, when I got into my car, I saw a tire low on pressure. I am disappointed that the service tech did not catch it and check my tire pressures. Based on my past experience, getting service done usually takes just over 1 1/2 hours.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Chanda provided excellent service as she has done in the
Chanda provided excellent service as she has done in the past thank you very much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dfdaly200, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I will talk about Mr John the guy who helped me, he was
I will talk about Mr John the guy who helped me, he was so patient, I love his personality very respectful, he knows what he is doing very knowledgeable, and super polite not many service advisors are like him I will give him 100 stars, and I hope he continues doing his job the way he does it, it is very hard now a days to find nice people like him GOD blessed his hard .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ligia, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Sheehy Toyota of Fredericksburg is awesome!
Sheehy Toyota of Fredericksburg is awesome! I love that they are not pushy. Our salesman Andrei was so helpful and worked with his team to help us purchase a new vehicle. He took the time to explain all the features of the car. He is very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
thefoursadlers, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Working with Adam Porter was an absolute pleasure.
Working with Adam Porter was an absolute pleasure. The entire process was very smooth. Will come back for next Toyota!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Had my family’s three cars serviced in a short period of
Had my family’s three cars serviced in a short period of time. Service also included one vehicle inspection. My cars were smoothly moved thru the service process with minimal interruption of my schedule.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
nsty1, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I brought my Tacoma in for some significant repairs.
I brought my Tacoma in for some significant repairs. I could not have been more pleased with my interactions With Kevin out front and the techs That did the diagnosis and the work. The team was instantly responsive to small repair issue which demonstrated to me your dealerships commitment to customer service. I am a very satisfied customer and will recommend this dealership to all the other Toyota owners in my large family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thomas, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!