Sheehy Toyota of Fredericksburg

(1,610 reviews)
Visit Sheehy Toyota of Fredericksburg
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday 12:00pm–5:00pm 12:00pm–5:00pm
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
New (540) 418-7267 (540) 418-7267
Used (540) 418-7268 (540) 418-7268
Service (540) 870-0008 (540) 870-0008

Reviews

(1,610 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sheehy Toyota of Fredericksburg from DealerRater.

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Jamal is awesome!

Jamal is awesome! He really helped me get the truck I wanted and very knowledgeable! I had some financial concerns but he worked with me and was able to get something I could afford. He is great, highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Demetrasettle990, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Great service; courtesy staff; efficient check-in and out

Great service; courtesy staff; efficient check-in and out process; easy to schedule the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kendra, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Sheehy service was great, as usual!

Sheehy service was great, as usual! Thank you to Josh and all the guys and gals in Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

jdent33, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

After totaling my car earlier that day, I met Jamal Cook

After totaling my car earlier that day, I met Jamal Cook at Sheehy Toyota of Fredericksburg. Jamal was extremely professional, knowledgeable and was very patient with me. I never felt pressure from Jamal or anyone at Sheehy Toyota. I told Jamal what my price range was and he respected my wishes. I was given options for add on items along with prices but never any pressure to buy them. I have been purchasing cars over a period of 60 years from numerous dealers, Jamal Cook and Sheehy Toyota of Fredericksburg has made this the most pleasant and satisfying experience. Thank You Jamal Cook and the entire Sheehy Toyota of Fredericksburg team. I highly recommend the. John Butcher Fredericksburg VA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

This dealership is the best in Fredericksburg.

This dealership is the best in Fredericksburg. Period. The reason is simple: they are customer-focused. Other dealerships (not wasting my words on them) are on a power trip and there to make you poorer. Toyota knows their product is superior and that their service must match up. They know that drivers buy Toyota because of reliability and long-lasting durability and their service upholds these ideals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bubba, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

So disappointed in the way they sell their certified

So disappointed in the way they sell their certified vehicles!! I bought a CHR for my 17 year old daughter and she has put around 4000 miles on it and now the service department says she needs tires and brakes. I’m so disappointed!!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Salesman Jamal Cook was very attentive, professional, and

Salesman Jamal Cook was very attentive, professional, and patient, finance guy was very professional too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

weoehm, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

My experience was good at the sheehy toyota service

My experience was good at the sheehy toyota service department today. My service advisor is Na'Vaisha She is very knowledgeable person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ucooking, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Good service that day but slow checking in.

Good service that day but slow checking in. Fortunately, I wasn’t waiting and the Lyft arrived quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jess, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Sheehy always provides the best service experience and

Sheehy always provides the best service experience and keeps my vehicle in top running shape!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

bingram2112, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!