Reviews
Ryan is super kind and enjoys making conversation to help
Ryan is super kind and enjoys making conversation to help the process run smoothly. I really enjoyed working with him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Interstate Ford. It's great to hear that Ryan was able to assist you and that you had such a positive experience. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
When I was almost home after your work on my F250, I got
When I was almost home after your work on my F250, I got a low tire indication. Apparently when you rotated the tires, you failed to check the pressure. The fronts were put on the back and the backs on the front....the fronts should be 60psi and the backs 75 psi. However what you left me with was back tires at 60 psi and fronts at 75!! Hence the low pressure signal! PAYMENT: I had points I planned to use-no one told me in advance that you charge 3.5% to use a credit card. I did not bring a check book nor did I have $1200 in cash on me, so the points I earned (were less than I was told online) and the points were negated by your credit card charge. This e-mail went to my husband. I have tried to get you to change notifications to my e-mail but that has not been successful either. Your service personnel are pleasant-that is the only reason I gave 3 stars!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Kelly did a great job facilitating my needs, and showing
Kelly did a great job facilitating my needs, and showing me how to use my new truck! I would absolutely buy another vehicle from him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Adam, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Kelly and our team here at Interstate Ford are glad to have you as a customer. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
Excellent Service Department!
Excellent Service Department! Professional Staff and Service Personnel! Adrian is Outstanding and helps resolve all automobile and truck issues!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with Adrien, Phil, and our team. Please don't hesitate to let us know if we can be of further assistance. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Good service.
Good service. They kept me informed of what needed to be serviced on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Drew went above and beyond to take care of me and answer
Drew went above and beyond to take care of me and answer any questions I had. Even after the sale he is tentative to all of my questions. If you want a funny easy going salesman this is the dude for you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Aaron, Thanks for your feedback on your recent visit to Interstate Ford. It's great to hear that Drew was able to assist you and that you had such a positive experience. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
Fast service and organized efficiently so you get it done
Fast service and organized efficiently so you get it done right the first time. I recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating for our service department! We truly appreciate your business, Eric. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Had a last minute check engine light come on right before
Had a last minute check engine light come on right before a big trip. I called not expecting to get in but Art gay me in the next day and my truck was fixed in time for the trip! Excellent service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Interstate Ford, we look forward to having you as one of our valued customers for many more years to come! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Honest and easy going.
Honest and easy going. They working with our time allotment and considerate. 29”@ be back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
It was very welcoming and I appreciate it.
It was very welcoming and I appreciate it. No high-pressure at all. Let me think on it overnight and we’re very efficient the next day when I went back and completed the deal.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com