Interstate Ford

I have been researching new cars to replace my wore out commuting car and narrowed it down to just two. I came in on Friday morning but was limited to just a couple hours to test drive and to get any numbers I needed to make my decision. I worked with Dennis who was not only very friendly and knowledgable but he was very willing to run all the many scenarios I was looking at after helping me with the test drives. I informed him that my time was up for that day and needed to look at the numbers overnight and I would be back in the next morning. As I arrived the next day I was greated as if he had known me for a long time and once again was willing to help me with test driving a second time. After making my decision on which car and numbers I wanted Dennis and Tim got me and my wife through the financing easily and quickly which made the process very enjoyable (as much as spending lots of money can be anyways). Vicki was a real joy to talk and work with also so I would totally recommend Intersate Ford to any friends and or family that is looking for a new car... I know I will be using them again.

After in depth research, for a Ford service center, to have my wife's 2013 Ford Escape worked on I chose Interstate Ford, due to the great reviews, after all I have a Ford service center 5 min. from my house and elected to drive 45 min. to have our vehicle worked on. We had scheduled an appointment to have the engine splice recall work done and also transmission warranty work. Engine splice work was completed the next day; however, the transmission was a different story. Note; we have only had our vehicle since May 2014 we purchased it with 41,000 miles and currently has 51,000 mi. Long story short 3 weeks later our transmission was rebuilt and we went to pick it up from Interstate Ford, car drove home great, everything seemed fine. Next day, less 16 hrs later my wife goes to start the vehicle and to go to work, car wont start. So I leave work early to head home and try and find out what the problem is. Battery has full charge, and car wont start. Tried jumping, no go. Called Interstate Ford explained the situation, how they had just work on it etc. what they had done, they had Ford's roadside service come tow the vehicle back to Int. Ford. I called them the next business day and asked if they figured what the problem was, their service advisors Jeff and Adriane both said your starter went out, you'll need a new starter. I stated, you guy's will take care it of right??? it must of have been something to do with the work you guys were doing on the vehicle, I wasn't born over night. They resumed to reiterate that they didn't work on anything that had to do with the starter. I stated once again I know your mechanics disconnected the battery and the starter to work the transmission. No we weren't working on it or have any reason to mess with the starter. So, I asked how much is a new starter, $540. What?!! you got to be kidding me. After talking to Jeff and explaining to him my concerns and reasoning he agreed to meet me halfway. I told him to forget about it, I'll have a tow truck on the way and towed it to an honest family friend's auto shop. Within ten minutes of the car getting there, he called me and told me the starter was loose and he had gave it 2 full turns and it started right up. This is exactly why mechanics have bad reps and honestly I'm not sure how these service advisor's sleep at night with their self conscious. I have never gotten online and written a review about anything, but today is a first! sadly I'm sure I'm not the only they have tried to fool or take advantage of. And to be honest with ya I'm sure the other reviews are very biased.

Buying my new Ford Fusion from Interstate Ford was completely wonderful! Everyone is extremely friendly, accommodating and helpful! They made it a very pleasant experience!

Everyone that I worked with at Interstate was great. I came in with a purpose and they got it done. Q knew what he was talking about, answered my questions and didn't beat around the bush. Tim worked the numbers a couple times for me and we were finally able to get what I needed within the budget I had. Great experience and way to go.

It was a great buying experience. I shopped around for a caliber for a week and finally found one for a good price. It was great until I noticed that the accessory drive belt was no good and I had to spend $100 on parts to fix it. I needed to work on the heater a bit as well. As soon as the dealer was advised of the issue they started to work on ways to help me out with getting the problem resolved. They reimbursed me for the cost of the parts. I'd recommend interstate ford if you're looking for a new car. I went in with a pre-approved loan and they were able to find me a better APR with a different credit union, which saved me some money. I've bought 3 used cars and 3 used motorcycles from dealers in the past 2 years, Interstate ford was by far the best in every category. I can't wait until I have to buy another car so I can go back.

Q Clark is by far the best sales person I have ever worked with when buying a car. This is the second vehicle we have purchased from this dealer and will continue to buy from them. They made the whole experience pleasant. Just love these guys!

Dennis was great to work with. Knowledgeable and friendly... a good combination. Tim the finance guy was also very friendly and efficient at his job.

We had a car buying experience with Interstate Ford in Dacono, CO that was second to none. First, over-the-phone with Q, providing me with the information I needed to consider driving out to Dacono to possibly purchase the vehicle in question, and then working with Tim Green to go through the paperwork and the financial end of things, including providing me with a way to mail him a few doc's signed by my wife as joint owner of the old truck. Q made me a price offer for both the new (actually 2011 low-mileage used) truck and for the trade-in on my old truck that no reasonable person could refuse! Q arranged to have the new truck ready in a timely way, helped me transfer "my belongings" to the new one, and had me on my way. Both Q and Tim were extremely friendly and courteous at every moment. I could tell that Q's primary objective was to have a happy customer, and he certainly achieved that. Interstate Ford is lucky to have these guys on board, and they represent the company well. I will surely recommend the company and the gentlemen who helped me with this purchase. Best wishes!

The transaction was fast and seamless. Q was awesome as was the finance manager. I will tell everyone about the experience and the friendly atmosphere.

My wife and I have had very negative car buying experiences in the past. Not at interstate Ford. The low pressure sales was a welcome relief. Daniel was great at working to get us the value we were after for our trade in and Also worked to get the price we wanted for the vehicle. I would definitely buy from i25 ford again.