Reviews
Christian was the best!
Christian was great, I went in to get my car serviced, he let me know how long my wait would be and followed my request to the T. If your car needs servicing please go ask for him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From all of us at Cerritos Nissan, we say thank you!
Good to go
The experience I had was that the sales team actually listened to what I had to say and worked with me as best they could.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex, At Cerritos Nissan, our reputation is one of our top priorities. Your positive review is what we are always striving for!
New Car and Service
In 2015, I bought my first car here and the service thereafter was extraordinary! No hassles, very friendly, approachable staff, and explanations of any and all things about your vehicle where "you" can understand. This month, I upgraded to a 2018. I love the cars and the facility. I wouldn't go anywhere else. Thank you for taking care of me and my household with such reliable transportation and caring service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review! We love to know we are continuing to give our guests the 5-star treatment they deserve!
Excellent, professional, and courteous sales staff.
Purchasing a car can be nerve wracking. I received many calls from other dealers promising me the car I was interested in to find out they didn't have the car on there lot, 90 minutes of my time wasted. Cerritos Nissan was amazing, the salesperson Fransisco was accommodating, the sales manager Nathan was trustworthy and in less that 30 seconds agreed to my offer. The Credit manager Dennie was fantastic getting me a better interest rate than I came in with. I highly recommend Cerritos Nissan to all car buyers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review and recommendation! We are happy to hear that you had a great experience with our team. We wish you many happy miles in your new Nissan!
Professional, knowledgeable and helpful
Sales representative Cynthia was on top of if as well as very professional and helpful. The entire staff moved the sales process along nicely with professionalism and enthusiasm. It appears Cerritos Nissan employees are passionate about what they do...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! We are so happy to hear that you enjoyed working with Cynthia and our team. We appreciate your business with us!
Is a good dealership
A few days ago we bought a car at this delership the people there were very kind and helpful. We recommend them because they were a great help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review and recommendation! We hope you are enjoying your new Nissan to the fullest!
Great Deal
Thank you for the great deal Israel and Mauricio. My husband is happy with his new car :) We surely will go back and buy my sister her new car from Nissan Cerritos :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are happy to hear you enjoyed working with our team. We wish you many happy miles in your new Nissan!
Great experience
I worked with Jose and Saul. They were inspiring. I especially liked their knowledge of the vehicle. The made me the best deal for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are happy to hear you enjoyed working with our team. We appreciate your business!
Crappy service
We purchased a car about 1week and a half ago granted the car was not brand new but was still 23 thousand We were shown the car during night time everything looked great purchased the vehicle which was a long process get home the next day look over the car and notice 2 massive scratches as if like some ran something over,immediately text the sales person and let them know what I found mind you this is the very next day. She proceeds to tell me ^well after all it is not a brand new car^? Seriously????she then say bring it by maybe they can buff it out???? Ummm buffing wont work She then says she sent the pictures I sent to her boss and here we are a week later and I've heard NOTHING. I've emailed and called and nobody has done s*** .Its like come in we will be great until we make the sale then screw you afterwards 23 thousand dollars may not mean much to the but come on make it right. So in short would I recommend Cerritos NISSAN NO WAY I've been told they will get back to me well guess what IM STILL WAITING.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We can assure you that we would never intentionally deceive you, and we're so sorry that you feel like this is what occurred during your visit. We would like the chance to speak with you in order to address your issue and resolve this matter. Please reach out to me at your earliest availability: Karen Tomasick, Customer Relations Manager, 877-398-6074.
Excellent Service
My first experience was great. Everything that needed to be done was explained to me. No pressure on getting extra things that I didn’t necessarily need at the time. I will be back!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review, Robin! We really appreciate your feedback! It is great to hear our staff took such great care of you! We look forward to working with you again in the future!