New and used 2025 Ford Explorer for sale near Crosspointe, VA

Not sure about why everyone else had a bad experience, ours was great. I was very hesitant after seeing the reviews but when they came in $4k under the lowest offer in my area, I was willing to risk dealing with anything. I was looking for a specific model/color/package Bronco that only three dealers had within a 100 mile radius. After working with the first three, two in NJ and one in PA, I was about to give up. They were rude, condescending and just wouldn’t help with anything. Miller Ford told me to find a different car for my offered price. The funny part? Koons listed price was what my offer was and they still worked with giving me more for my trade and took some off the price for items I needed that were missing. Let me be clear the vehicles were identical and the one at Koons came with a few other things the other vehicles didn’t. I didn’t see Koons because they are 146 miles from me so that was my last search. I worked with Karen and she was phenomenal! She was in constant contact with me as well as multiple other people making sure I was happy and comfortable with the numbers and my deal. We made the drive out yesterday, traded my car in and we’re back by night with my shiny new bronco! I couldn’t be happier!!! She made this the easiest experience ever to buy a new car

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

Kayla is awesome. She and her manager made my experience simple and easy. I highly recommend Battlefield Ford. I am now looking to possibly purchase another new vehicle from them.

This is my third Explorer…and this time I chose the Platinum edition. The exterior is about the same but with some very tasteful updates to the rear taillights and front grill. The interior is dramatically improved with a variety of materials used throughout. The larger touchscreen is easy to use. This is the first Android based platform and it is easy to use and worked seamlessly with Apple CarPlay. The Blue Cruise auto-driving feature is very impressive- and once you get over the hesitation of letting the car steer itself is very useful especially on long interstate trips. All in all this is the best Explorer I’ve had.

Jon was great in helping us get our vehicle back on the road again. Ourisman Ford of Manassas service department is outstanding! My car broke down on the weekend and when I called the Ford dealership near my house (Koons Ford of Woodbridge) they told me they could not get to it until mid-November (I called on 10 October). My transmission would not let the car drive and had a code on my Ford Pass that said there was a sensor problem which I told them. I told them I was going to call other Ford Dealerships and the Koons Ford service tech told me go ahead because all dealerships have a shortage of mechanics, and no one will be able to get me in sooner. I called Ourisman Ford of Manassas service department and talked to Jon who told me to bring it there. I had it towed to them and Ourisman Ford of Manassas service department had it fix the next day! Outstanding service! I have been a loyal customer to Koons Ford of Woodbridge for over 10 years and bought and had my cars serviced there (bought 7 vehicles over the 10 years). When that dealership was Cowles, it was great, but since Koons took over it went downhill. I have found a new dealership in Ourisman Ford of Manassas. This dealership is over 15 miles from my house versus 4 miles to Koons but when it comes to customer service Ourisman Ford of Manassas is tops!

Our sales personnel Will and Chris were extremely helpful with picking out, test driving and getting us the best deal on the Mustang GT that we ordered!

I had a great experience! It was my firdt time buying a car and everyone there made it special. Caleb was the salesman working with me and he was great. Fantastic customer service and he did everything he could to take care of us. I highly recommend Caleb and waldorf ford in general.

The team at Waldorf ford was absolutely great especially my sale person Eric the entire process was fast and painless.

Great experience and walked away with the car I came for. Salesman Reggie was exceptional with his customer service and savy. Really made my decision an easy one!

GREG IS THE MAN!!! Drove 3 hours each way to do business with him because Koons price was the best and the customer service was A1 and second to none. A dealership near me wouldn't even send me a picture and Greg sent me not one but TWO custom videos. I would take the drive again for my next car.

Sales man Matt was great took care of me on the phone & as soon as I walked in the door very easy great experience

They get it fixed right the first time and usually in the timeframe frame predicted. They communicate well and treat me with great courtesy. They’ve even provided a loaner when they couldn’t get it done on time.

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

Courteous, professional service by Nathan Ayoub. Car was finished on schedule as requested. Great service!

After searching for a vehicle for months, I sent an inquiry to Sheehy Ford of Gaithersburg. Instead of getting calls and bombarded with useless crap, I got a video from Mike Zeller. He introduced himself and said he is available to talk when I am available. He gave me his cell phone, his schedule and even told me he had a great inventory to choose from. I responded back, made appointment and went in. I didn’t buy the first day because I was still unsure. He then sent another video (again, did not bother me with calls!) thanking me for coming in. I was hooked. I came back the next day and bought my new explorer! Thanks Mike Zeller for everything and for Sheehy to make it “easy”!

After having just an awful experience to start my car search, I found Mike Zeller. He made it easy to get my new mach e and even understand how to use it! Made me feel like a customer and a friend. Gave me his personal mobile number and said “text me anytime!” Thanks Mike Z!

Many thanks to Greg, Roxanna, Jason, Mattie and all the managers and staff at Sheehy Ford-Lincoln of Gaithersburg for working with me to get the perfect used car for my interest and budget. It took several days, but they never stopped screening inventories and suddenly a trade-in walked in the door....thanks

Being in the auto business myself, i very much appreciate the customer service provided my Mike Zeller on my new Lincoln. Could not ask for better service. Thanks!

Great experience. Our salesperson Phil was very helpful and was prompt in answering any questions. Great experience with Finance person also!

Friendly and very helpful. Through a miscommunication with the dealership, I went home with a car that lacked an optional feature I wanted. Even though the sale was final and they didn't have to do it, sales manager Steve, salesperson Dylan, and business manager Chris, wound back the deal and put me into a vehicle with all the features I wanted, even though they had to source the new vehicle from another dealership. I found that level of care and willingness to take care of me exceptional. They gained my trust and loyalty for any future Ford I will buy.