AutoNation Chevrolet Mesa

(2,216 reviews)
Visit AutoNation Chevrolet Mesa
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (888) 695-6397 (888) 695-6397
Used (888) 695-6158 (888) 695-6158
Service (888) 695-7126 (888) 695-7126

Reviews

(2,216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Mesa from DealerRater.

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Terrible purchasing experience for my lease buy-out.

Terrible purchasing experience for my lease buy-out. I was handed off to a few different sales reps and when I finally was ready to finalize the purchase they tried to tell me my loan was invalid and that I needed to get financing through their dealership. At a much higher rate than the bank I was working with. I was finally able to explain that I already had a loan set up and when they realized I wouldn't finance through them they stopped caring about the sale. While I was waiting for accounting to draw up the papers, the workers would not stop complaining to me about going through a bank. They kept trying to say the bank was going to sell me on service packages and extended warranties. Once I told them this was not the case, he immediately tried to sell me on an extended warranty package... Totally unprofessional experience and I am glad to be done as I will not be returning to that slimy dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2824 -- we hope to hear from you soon.

The service department was so kind I appreciate it very

The service department was so kind I appreciate it very much. My car is sparkling!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Nancy, thank you again for taking the time to let us know how we did. We hope you have a great day!

Good honest people!

Good honest people! 2nd vehicle I’ve purchased from from Auto nation. Highly recommend them!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Chevrolet Mesa and we hope to be of service again in the future.

My experience with Niko & Brandon was a great one.

My experience with Niko & Brandon was a great one. I only visit dealerships when I am ready to buy because of negative experiences with sales personnel. But I can say that because of my experience with Niko & Brandon, I will definitely consider AutoNation @ Mesa when I get ready to buy a different vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Very satisfied with my experience at Autonation Chevrolet

Very satisfied with my experience at Autonation Chevrolet Mesa. Very professional job by sales staff during initial visit, test drive, negotiation, delivery and follow up. I visited and or contacted multiple area dealers and this was a most positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Vehicle purchase

Got to the dealership at about 9:30 to sign papers on a vehicle bought night before. No one else in the dealership, it took 2 hours before I could sign papers and get out of there. Pathetic

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Richard, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (480) 630-2824. We'd appreciate the chance to make your experience a positive one.

The dealership to the service staff were effective and

The dealership to the service staff were effective and efficient. They expedited my maintenance service to avoid my need for a rental car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi William, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great service, good listeners in what we wanted in a

Great service, good listeners in what we wanted in a vehicle. Thanks to Carlos Rojas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Gary, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Very easy dealership to work with.

Very easy dealership to work with. Everyone was very knowledgeable about the truck we bought

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Because of this young man, I will definitely consider

Because of this young man, I will definitely consider your dealership for my next car. I have not bought a car miss dealership Since I bought my 2005 Corvette. It was the service department that turned me off to the dealership. AutoNation in Gilbert also turned me off to automation. The amount of time that it used to take to get my service done the problems I had getting my rebate back from the vehicle I had after I sold it I must say this young man has totally changed my mind. When dealing with automation in Gilbert, I even had to get Chevrolet involved. Being a GM employee I always have bought GM. You now will be on the top of my list for consideration when buying my next car in about a year.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!