Heritage Toyota Catonsville

(1,900 reviews)
Visit Heritage Toyota Catonsville
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award 2021 state dealer award
2022 consumer dealer award 2021 consumer dealer award
New (888) 498-7488 (888) 498-7488
Used (888) 498-8386 (888) 498-8386
Service (888) 281-7294 (888) 281-7294

Reviews

(1,900 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Toyota Catonsville from DealerRater.

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Tyler (Day) was a pleasure to work with. He was friendly,...

Tyler (Day) was a pleasure to work with. He was friendly, patient, and willing to go the extra mile to find the vehicles we want for the best deals. No pressure and no upselling. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mr. Calvin Parnell has been a blessing to me and my...

Mr. Calvin Parnell has been a blessing to me and my family when it came to our automotive needs at Heritage Toyota in Catonsville. If you want to deal with someone who has integrity and patience, go see Calvin at Heritage Toyota in Catonsville!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Alexis was great to work with. He was kind and friendly...

Alexis was great to work with. He was kind and friendly to our daughter, got us a fantastic trade in value, and helped us through the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Alexis was a pleasure to deal with as a Sales...

Alexis was a pleasure to deal with as a Sales representative for Toyota Heritage. He had excellent customer service making me feel at home. He works fast and efficient always checking on his customers to ensure that your happy and Satisfied. He is not just a Salesman he is a leader and I greatly appreciate his service. I will be coming back To get a vehicle through you guys in the near future. He has helped me in my decision to make Toyota Heritage of Catonsville my new home thank you all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A great person who explains everything and attends...

A great person who explains everything and attends costumers in a very kind way. Has a lot of patience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Calvin exceeded my expectations. He is a class act! He...

Calvin exceeded my expectations. He is a class act! He is a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and helpful. Tried to find the best deal...

Very friendly and helpful. Tried to find the best deal possible. Gave a list of other dealerships that had the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Glad I met James when I arrived. This man is on point and...

Glad I met James when I arrived. This man is on point and I am very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very Enthusiastic! We had a really great time with...

Very Enthusiastic! We had a really great time with Alexis! I would recommend him to everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service, really nice and helpful staff easy buying...

Great service, really nice and helpful staff easy buying process, would definitely recommend them to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.