Antwerpen Volkswagen

(925 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award
(410) 334-8892 (410) 334-8892

Reviews

(925 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antwerpen Volkswagen from DealerRater.

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i took my car to have the remote start repaired but my

i took my car to have the remote start repaired but my right backup light was out and they did not tell me.or ask me if i wanted it fix

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent experience.

Excellent experience. I was in and out very quickly, no issues to report. Great communication.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Ralph Moxley and the whole crew is amazing.

Ralph Moxley and the whole crew is amazing. Blew a tire and was able to get brand new ones in less then 48 hours! Made sure I knew everything before agreeing to pay. Workers worked hard to get me in and out in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This was the first time in 20 years of having a car

This was the first time in 20 years of having a car serviced that I was greatly disappointed. Never had so many issues in one visit as this time. I was left without a car for 4 days because of wrong parts being sent. Not sure if I will continue with your service or go to one near my residence in Annapolis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The salesman listened to the specifications of what we

The salesman listened to the specifications of what we wanted beforehand. My husband had spoken to him earlier in the week. It just so happened that what we wanted had just come in as a great used car deal. It was just what we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Unhappy had a slip bumper when I bought the car showed

Unhappy had a slip bumper when I bought the car showed to sale man the date I bought the car they try to say it wasn’t there and want to sell me bumper for $100.00 very upset.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Sam was great, very nice guy.

Sam was great, very nice guy. He was very helpful and got me out of there quick with the paperwork!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone treats you with great respect!

Everyone treats you with great respect! This is our 3rd time for buying with Antwerpen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Antwerpen serve people were great to work with and kept

Antwerpen serve people were great to work with and kept me informed throughout the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional, personable and efficient staff!

Professional, personable and efficient staff! Thank you! forcing me to write 15 words of feedback on this survey, however, is annoying….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.