Liberty Mazda

(1,803 reviews)
Visit Liberty Mazda
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
2022 state dealer award
View 5 awards
2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (860) 218-9404 (860) 218-9404
Used (860) 947-4221 (860) 947-4221
Service (860) 947-4202 (860) 947-4202

Reviews

(1,803 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Liberty Mazda from DealerRater.

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Accommodating Efficient Eager to listen to what I was

Accommodating Efficient Eager to listen to what I was experiencing with my car Very helpful

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

excellent good service I feel greatly blessed to have

excellent good service I feel greatly blessed to have found the car I dreamed of thanks liberty mazda

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

From purchase to service I have been impressed with

From purchase to service I have been impressed with Liberty Mazda! I appreciate the honest feedback and advice for my vehicle.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Very attentive to my needs.

Very attentive to my needs. Definitely went above and beyond to make sure any issues were resolved with the vehicle before turning it back over to me

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Excellent Always a great customer service experience I

Excellent Always a great customer service experience I wound always recommend them to everyone always

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Janice, Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad Carrie was able to help, and we hope to see you again!

I prefer this dealership to the prior dealership I used

I prefer this dealership to the prior dealership I used to frequent in Massachusetts in West springfield. I leased a car but they never had any Service availability so I drive 35 minutes out of my way to Hartford for better service. I won't even step foot in the new dealership on Columbus Ave even though I work downtown & pass it every weekday.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

They are always kind and accommodating.

They are always kind and accommodating. We love everyone who works there! They are always able and willing to help when we're in a bind

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carrie met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

Friendly and accommodating Service took my vehicle in

Friendly and accommodating Service took my vehicle in right on time and finished exactly when they said they would!

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  • Overall experience 5.0
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Dealer response

Kristen, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

Thank you very much for cRefuy examining my Mazda and

Thank you very much for cRefuy examining my Mazda and doing everything that was reported on time,great service, everything quickly and efficiently. Thank you??

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Grace, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bradley met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

Positive, timely Fair, I appreciated the service and I'll

Positive, timely Fair, I appreciated the service and I'll be back when the car needs to be serviced

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!