Reviews
Had to wait along time for someone to come out.
Had to wait along time for someone to come out. No one did so i got out still no one greeted me as i was waiting for someone. It was my 1st time at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.
Great Place To Get A Vehicle, Great Prices And Amazing
Great Place To Get A Vehicle, Great Prices And Amazing Customer Service They Have Here At Auto Nation Definitely Recommend !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Matthew (Sales) and Robert (Finance) were both easy to
Matthew (Sales) and Robert (Finance) were both easy to work with. I would work with AutoNation again if the need arose.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi David, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I bought a certified used vehicle after they sold me on
I bought a certified used vehicle after they sold me on their intensive inspection promises. The key fob went out the day I drove it home. I actually drove it out of state and had to deal with a replacement during my trip. Ok, things happen. It’s been a little over a month since my purchase. The turbo went out just two days after making my first car payment. The service department had me waiting an hour when I checked in for my appointment. They said the my advisor, Terry, called in sick and I’d have to wait. Someone else, Ivan, came up and said they’d have to take over. I was told the repair is most likely under warranty but they can’t get me a rental until it’s seen by a tech/mechanic and the warranty approves the repair. I dropped my car off three days ago and it still hasn’t been seen by a tech. It’s been sitting in the garage while I pay for a rental out of pocket. I’m quiet and very understanding but I’ve not been disregarded as a Customer to this level. It’s been an awful experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Andy, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (480) 630-2821. We look forward to hearing from you.
Ivan in the service department is very professional and
Ivan in the service department is very professional and courteous. He is the best service manager I have had and I will keep going back because of him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I arrived at 11:30AM in my old Equinox and left at 630 PM
I arrived at 11:30AM in my old Equinox and left at 630 PM in my new Traverse. The experience was fantastic and the new SUV is even better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Everyone was fantastic and helpful.
Everyone was fantastic and helpful. I would recommend autonation to everyone We love our equinox Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.
The only complaint I have is the amount of time the truck
The only complaint I have is the amount of time the truck was in the shop. It was over one month and no rental was offered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 630-2821.
Blake was my salesman, made the buying of a used car very
Blake was my salesman, made the buying of a used car very easy. Overall a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Teresa! Don't hesitate to call us if you ever need anything. Be safe on the road!
Came in for service and Rafael got me in and out
Came in for service and Rafael got me in and out quickly. He was able to answer all of my questions and went above and beyond to make sure that the work done was correctly. As a dealership this is the best one that I’ve ever experienced! This is not only a great place to buy a car but to get it serviced professionally! Thank you Rafael!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Paul, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!