Brian Hoskins Ford

First time with Brian Hoskins Ford. It was a great experience! I found an affordable jeep and it's what I wanted. Brian (not the gentleman with his name on the building) was great and helped me through the whole process. I had been in touch with an online dealership about a different Jeep before finding this one, but they were very out of touch and non responsive..big turn-off. I work in retail sales and I know customer service, this team has it.

I Had the pleasure meeting with Mr.Gunn. Really to the time to listen to my concerns, Any was more than happy to assist me with any problems I had with the vehicle I purchased, Thanks so much Mr. Gunn , Regards: Robert Nixon

Vehicle Sat for 35 mins after my scheduled appt time before I informed the service dept that it had not moved.

Disappointed with the cost of a simple fix. needed the brake light enclosure replaced and they wanted $500 to replace it. The part was $67 on Amazon and you literally just unscrew 2 screws. At the same time my car was making a word noise. I didn't mind paying the diagnostic fee. The wheel hub needed to be replaced. They wanted $600 to do that. That takes 2 more steps than replacing the brakes and the part was only $49. What I really didn't understand is how replacing the plastic brake light cover costs almost the same as the wheel hub to replace. I understand having to pay the technician and inflating the price on the parts a bit but it just seemed a bit away off the mark. I had really enjoyed going to them for all my cars but now I don't think we will go back.

Fantastic service, professionalism and efficiency. Abby is super helpful and very communicative and the pick up and drop off service is so helpful and convenient.

Very responsive, communicated very well and provided timely service. The house pickup and delivery option was very nice and helpful

Your team is amiable. You should be proud of them. They always go above and beyond to help.

Great to do business with. All very professional and they have a way of making you feel at home. There are no pressure sales, and they are very conscious of your needs and budget.

Friendly service. Recalls took longer than extbut hey…. Oh well. Yup yup yup yupyup yup

My 2023 F-150 was in for a recall break down which took seven days for a five hour repair. I had to make every call to get an update. I asked for a loaner and was told you do not have one, later to find out I could get a rental but was never informed of that. Since 1973 I have purchased nine new Ford trucks, not a very nice way to be treated. i