Reviews
Have been dealing with Pacifico Ford forever 20 years
Have been dealing with Pacifico Ford forever 20 years Love the service I get there The staff is amazing service department is amazing and they always get a deal done for me that works for me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi William, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.
Muy buen servicio a pesar de la dificultad del idioma muy
Muy buen servicio a pesar de la dificultad del idioma muy bien servicio lo recomiendo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.
Very happy with the whole buying experience and the
Very happy with the whole buying experience and the service I received. I only wish Ford hadn't discontinued making cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!
We just purchased a 2024 Ford Escape, thanks to Dominic &
We just purchased a 2024 Ford Escape, thanks to Dominic & Alex for all your help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!
Helpful, and very accommodating to my needs.
Helpful, and very accommodating to my needs. I have no complaints at all. Yohannes was a great help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.
2024 it was time to get my vehicle AKA, my baby inspected
2024 it was time to get my vehicle AKA, my baby inspected and came up with a few problems that needed to be taken care of. Matthew told me what needed to be corrected before it would pass. As you can see anyone who knows autos, the ECR valve and tube to the manifold needed to be replaced and it was done post taste with the parts available on site. Pacifico Ford is my go-to to keep my baby running which is a 2005 Ford F-150 4.6 l XLT. And after 22,800 mi on it It runs like new. Bottom line if you want to hang on to it you have to take care of it. Just like the lady that she is. 🛻❤️ Thanks a lot Matthew!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
Purchased two vehicles from dealership, Stanley , Steven
Purchased two vehicles from dealership, Stanley , Steven , and staff were great to work with , will recommend this dealership to anyone , thanks again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mike, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.
I just recently bought a car from here and Dominic Varra
I just recently bought a car from here and Dominic Varra was such a help and very very nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!
Mr. Morrison was very prompt and professional attending
Mr. Morrison was very prompt and professional attending to my questions and concerns. He was patient with me and made every effort to get me the answers I needed. He was very accommodating and exceeded my expectations. And went above and beyond to ensure I had transportation until my vehicle was completed. Mr. D'Alterio and Mr. Keene were very patient and professional. I'm sure I stressed them out with my constant calls and inquiries but threy made every attempt to address them and calm my nerves. There were issues with the phones but the Team at Pacifico Ford made efforts to reach out to me and address my needs via text and emails and follow up calls. They even addressed the concerns of my family members concerning my vehicle. I appreciate this team very much for all of their hard work, efforts and dedication to getting my vehicle repaired and keeping me on the road. Thank you Pacifico Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!
The entire team was courteous and professional from the
The entire team was courteous and professional from the moment we walked in to the dealership to the moment we drove off with our new car. Yohannes kept us informed throughout the entire process and was a pleasure to work with. We couldn’t be happier! Thank you all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!