Reviews
Megan made my process in purchasing a new car easy .
Megan made my process in purchasing a new car easy . She was friendly , very informative and she explained everything to me . Any question I had , she made sure it was answered before I signed off on my paperwork .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Sheena, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.
Communication was good and they were very easy to deal
Communication was good and they were very easy to deal with which made for a smooth transaction
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
Megan was a pleasure to work with She made us feel
Megan was a pleasure to work with She made us feel comfortable all through our buying experience I would definitely consider working with her again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Dan, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.
They are efficient, knowledgeable, helpful, and above all
They are efficient, knowledgeable, helpful, and above all they do not pressure you to. It a vehicle. My experience at Pacifico Ford took a little more than 3 hours from the time I walked in the door to to time I left with my new car! GREAT SERVICE!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.
Chris was great.
Chris was great. He helped me out for everything and was super friendly and professional. He made me wants to buy from pacifico ford again and refer other ppl to it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Gia, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.
Megan was great, found me the car I was looking for and
Megan was great, found me the car I was looking for and came in on her day off when it came in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are glad to hear your valuable feedback, and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!
Chris is one of the reasons I'm a repeat customer.
Chris is one of the reasons I'm a repeat customer. His attention to detail an professionalism makes car buying an enjoyable experience. No reason to go any where else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Enrique, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.
Great experience with Chris.
Great experience with Chris. The process was quick and smooth and got me into a car I've always wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!
Great staff - great service- great inventory- always a
Great staff - great service- great inventory- always a pleasure to visit the showroom and the sales staff
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are glad to hear your valuable feedback, and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!
During the buying process everything fine except it was
During the buying process everything fine except it was very slow. Like a fool I believed what I was told by Chris.we discussed an extended warranty which was supposed to be the length of loan.chris was not there the next day to close the deal (funeral).the next day I signed the necessary paperwork and off I went. I was not given any warranty info and foolishly believed what I was told.The next week When I requested the warranty info ,I was told I only had a 2year powertrain warranty. I reached out to Chris and he said we never discussed warranty (lie) I since have had several problems with truck. I also think $3000.00 is a lot for a 2 year warranty.chris was a nice guy but I would never recommend him or Pacifico to anybody.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car