ALM CDJR Perry

Couldn't get anyone to respond to my inquiries, No one in sales or mgmt would return calls or emails.

Good and efficient customer service, or at least that's what it seemed to me in my search for a car that I liked, they answered me kindly and quickly

Update: it's been over two months and I have not heard a word from the general manager (Brandon) of ALM CDJR Perry auto group. I have also reached out via text and phone calls to the corporate office and yet to have a call back or email. Very disappointed. I was hoping to find a dealership better than five star. ALM Perry, wants to sell you a car. However, once the sale is completed they are done with you. I purchased a 2024 Silverado on November 8 of 2024 and was told that they would procure me a second fob for this truck. Then I was told the previous owner was going to bring the fob in; therefore they would not put it on the "We Owe Document". It's been 2 months, and I am still waiting. I do believe they gave me a very fair deal on the trade-in of my cars for this truck and the price of the truck. Something as small as a key fob that was promised and not delivered is not a good way to do business. I tried to reach out to ALM's corporate office; they have yet to respond. If ALM brings me a fob for this truck, I may consider changing the rating. Long story short, with ALM of Perry get everything in writing! Regardless. Once the sale is complete, you are just another person trying to get what was promised.

The process of buying a second-hand car can sometimes be a long one due to the lack of convincing options to choose from. This dealership was very clear about all the purchase conditions, and they responded quickly with all the information regarding the car. They extended a cordial invitation to visit them to test drive the vehicle

I think they've a good staff, attentive and professional customer service, showing in a friendly and fresh way all the available options, delicately suggesting the most suitable one, but very importantly without pressuring the customer to make the purchase

It's quite common to get misleading offers in general on the internet, but the information and treatment I've received from this dealer is clear transparent, and with various options to choose from

I'm in the process of choosing a pre-owned car, and because of this I've contacted a few dealers, and I've to say that this one was very transparent with the options they offered me

Pleasantly surprised by the good performance and care provided to me by this dealer, in regards to the customer service department

We had the absolute best experience with our salesman George. i felt he was honest and a pleasure to work with. he worked hard to find and get us everything we wanted. Best salesman and easiest to work with

Customer care is quick and efficient, the salespersons are trained to provide a fantastic and complete service