Reviews
Done in timely madder salesman was very courteous very...
Done in timely madder salesman was very courteous very pleased in his salesman ship service very courteous he showed me waiting area coffe n drinks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change.....do I need tires yet? No ,the young fellow...
Oil change.....do I need tires yet? No ,the young fellow said. You have a few thousand miles left. ( I already have 60000 miles on them) The honesty is overwhelming.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've used the Quick Lane for oil changes in our 2018 Edge...
I've used the Quick Lane for oil changes in our 2018 Edge since we bought it new at this dealership! They are highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was the first time that I purchased a car at Four...
This was the first time that I purchased a car at Four Seasons Ford. Prior to that it had always been at Asheville Ford. But I have no regrets over the change. I find the staff at Foour Seasons professional knowledgable, helpful, and proficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The wait was 2 hours, but well worth it. There are fast...
The wait was 2 hours, but well worth it. There are fast food facilities within a 5-10 minute walk. The service attendants were friendly and very Ford savvy, and answered all my questions. This was my first F-150 service since buying it new from Four Season’s Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant shopping experience, everything in the...
Very pleasant shopping experience, everything in the process was explained well, unfortunately didn’t find the truck in the price range I needed to trade on. Hopefully something will turn up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I made an appointment online and even though they were...
I made an appointment online and even though they were very busy, I was in and out for my oil change in under an hour. While they tried to follow the safety guidelines for the pandemic, there were customers who walked in without wearing masks. I read the sign on the door about medical conditions causing someone to not be able to wear a mask, but what I've learned is that this is mental fear because people can breathe with the mask on. None of the maskless people stayed as they didn't have appointments, but I hope that if one ever is present for a longer time, that the Service Center would have a way to keep them on one side of the room away from the rest of the customers. The person who helped me at the counter was very helpful in explaining how their checking the car came out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, efficient and friendly Quick Lane service. I can...
Fast, efficient and friendly Quick Lane service. I can count on either Tim or Daniel to have my vehicles serviced properly. The entire team at Quick Lane deserves a hand.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wearing masks during an epidemic is important. They do...
Wearing masks during an epidemic is important. They do not abide by mandates. The service department is inept. They sold me a lemon, a Ford Fiesta, and refused to work on the vehicle.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I cannot put into words how grateful I am for the kind...
I cannot put into words how grateful I am for the kind and compassionate care that I received from everyone! Thank you so much, really!! I was going through some major life events and they embraced me and made everything so easy and stress-free when I needed it the most. Again thanks to everyone. You have a life-time customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car