Reviews
It was like working with a friend not a sales person.
It was like working with a friend not a sales person..... definitely recommend their team
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
When we went into Rusty Drewing Toyota today we weren’t
When we went into Rusty Drewing Toyota today we weren’t thinking we would be driving away with a new vehicle. Zack Hardin met us in the parking lot and I was thinking “here we go with the high pressure salesman”. To our surprise Zack was very pleasant and very knowledge-able and seemed to really want us to get the vehicle that was right for us. He basically gave us the information we asked for and even gave his honest opinions. Because of Zack, today we purchased our new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were looking for a small SUV, and had been at other
We were looking for a small SUV, and had been at other dealers. Zack Hardin helped us find the perfect one for us. We are both so happy with our choice, and not being a pushy salesman made this the best experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good dealership, have been doing business there for
Good dealership, have been doing business there for years. 5 star people will not try to sell you extra services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Words of appreciation to Greg Hagner this morning.
Words of appreciation to Greg Hagner this morning. Came in from hunting low tire pressure and found rear tire with nail. Always great service here!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Ronnie Hake for taking care of all my questions
Thank you Ronnie Hake for taking care of all my questions and so helpful in explaining all my tire questions. Hope to get you as my service advisor from now on!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took our 2022 Toyota Rav 4 for first scheduled service.
Took our 2022 Toyota Rav 4 for first scheduled service. Ronny and Chuck did a great job, service was excellent. Highly recommend this business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service and care!
What a great dealership! After being mislead at another local dealership (drove 2 hours to get to this one, rhymes with tow), I called to see if another vehicle was still available. To my luck, Brandon with Rusty Drewing Toyota answered and was nothing but exceptional during our visit! He quickly got me a response and made sure the vehicle was ready as I was pulling in. We ended up driving this vehicle home that same day because of Brandon and his EXCELLENT customer service and overall great experience at this dealership! Usually you get the overly sales pitched, on top of you, annoying and usually somewhat dishonest sales person at a car dealership, not at Rusty's! You will be treated like family! Offered, drinks, snacks, a play area for kids and down right honest conversations, where you know you get a fair trade, and a quality vehicle at a price you can achieve! Brandon did nothing but process this deal quickly (which I appreciated with two young kids under five and the hubby not with me that day), honestly and openly tell me about pricing and financing options, offered us a great vehicle and made it an easy process! He even has the best marketing, leaving you lots of his fun stickers so you know who to call and who to refer, which I have been doing since buying from Brandon at Rusty's! Our finance associate was also FANTASTIC! He was quick and kind in explaining details and options and made the process easy too! To top it off, during that time, they offered our family a trip to their "candy store and ice cream" at the dealership, helping to keep my kiddos and myself happy during a process that does take a little time. After finishing things up we were gifted a nice wine bottle and some more of Brandon's personal goodies (snow scrapper, car koozies, etc.)! I have never felt more VIP at a dealership! I wish we lived closer so I could service all my vehicles through this dealership. It's really like none other! You'll need to find my guy Brandon because he's the BEST! He'll take care of you like family and keep the process enjoyable and light hearted too! Thanks again Brandon for helping us find a great family vehicle and achieving what no other dealers have ever done, given us EXCEPTIONAL service, treatment and quality! We appreciate you and Rusty Drewing Toyota!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What a great dealership!
What a great dealership! After being mislead at another local dealership (drove 2 hours to get to this one, rhymes with tow), I called to see if another vehicle was still available. To my luck, Brandon with Rusty Drewing Toyota answered and was nothing but exceptional during our visit! He quickly got me a response and made sure the vehicle was ready as I was pulling in. We ended up driving this vehicle home that same day because of Brandon and his EXCELLENT customer service and overall great experience at this dealership! Usually you get the overly sales pitched, on top of you, annoying and usually somewhat dishonest sales person at a car dealership, not at Rusty's! You will be treated like family! Offered, drinks, snacks, a play area for kids and down right honest conversations, where you know you get a fair trade, and a quality vehicle at a price you can achieve! Brandon did nothing but process this deal quickly (which I appreciated with two young kids under five and the hubby not with me that day), honestly and openly tell me about pricing and financing options, offered us a great vehicle and made it an easy process! He even has the best marketing, leaving you lots of his fun stickers so you know who to call and who to refer, which I have been doing since buying from Brandon at Rusty's! Our finance associate was also FANTASTIC! He was quick and kind in explaining details and options and made the process easy too! To top it off, during that time, they offered our family a trip to their "candy store and ice cream" at the dealership, helping to keep my kiddos and myself happy during a process that does take a little time. After finishing things up we were gifted a nice wine bottle and some more of Brandon's personal goodies (snow scrapper, car koozies, etc.)! I have never felt more VIP at a dealership! I wish we lived closer so I could service all my vehicles through this dealership. It's really like none other! You'll need to find my guy Brandon because he's the BEST! He'll take care of you like family and keep the process enjoyable and light hearted too! Thanks again Brandon for helping us find a great family vehicle and achieving what no other dealers have ever done, given us EXCEPTIONAL service, treatment and quality! We appreciate you and Rusty Drewing Toyota!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Bob and Thomas for excellent service!
Thank you Bob and Thomas for excellent service! I loved how honest and kind both of you were with us! We will definitely be back again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair