Paul Thigpen Ford

(71 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
New (888) 718-3538 (888) 718-3538
Used (888) 695-7124 (888) 695-7124
Service (888) 290-9280 (888) 290-9280

Reviews

(71 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Thigpen Ford from DealerRater.

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Excellent service, Jake Davis (my sales rep) was very

Excellent service, Jake Davis (my sales rep) was very responsive & followed up with me to help find what i was looking for. and has called & followed up after the sale. this type of service is getting hard to find. so i give 5 stars to Jake & the team... Thanks for making it easy. Sincerely, Bryan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

100,000 mile maintenance was done on my 2013 Ford F150.

100,000 mile maintenance was done on my 2013 Ford F150. I always use Paul Thigpen Ford Lincoln and have never been dissatisfied with their service. Great dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service on 2021 Ranger.

Service on 2021 Ranger. good job in timely maner! Kenneth informed me of all details

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was an awesome experience everyone was super nice I...

It was an awesome experience everyone was super nice I would recommend this dealer to anyone seeking to buy a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great people to deal with. No Hassel or pressure from the...

Great people to deal with. No Hassel or pressure from the salesperson who helped us. The staff seemed friendly, honest knowledgeable and professional. I would recommend them to anyone looking to purchase a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No hassle we set a price point and it was met no back and...

No hassle we set a price point and it was met no back and forth. In and out with a new SUV in no time. We did contact them via online sales so a lot of the paperwork was processed and ready to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I wasn’t to happy about the way I was treated and lied to...

I wasn’t to happy about the way I was treated and lied to about this truck I Purchase I was giving the run around also I email the General manager about the Situation but never heard back from him I went to I’ll Paul Thigpen because my nephew got a car from Paul dealership and my friend also got a car from the dealership too they told to come to Paul dealership and did

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

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Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thanks Destiny,Allen,Glenn,&Jordan for making it work....

Thanks Destiny,Allen,Glenn,&Jordan for making it work. Thought I was stuck in my current ride but I got what I really wanted and a payment I could handle. Y’all rock!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff was helpful and they really made things happen...

The staff was helpful and they really made things happen for us and we really appreciated them looking out for us, and we would recommend them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.