Reviews
This is our 4th vehicle from VI and 3rd from Erik S.
This is our 4th vehicle from VI and 3rd from Erik S.! If we could buy every vehicle through VI, we would! Erik understands his customers, what they want, and their personalities. Communication is always on point.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your loyalty and are thankful for your comments!
I enjoyed buying a car from Valley Imports.
I enjoyed buying a car from Valley Imports. Marshal, Tana, and Kristen helped me throughout the process and were easy to talk to about my needs and concerns. They were flexible, accommodating, professional, and removed any stress from the equation. Multiple times they picked up my phone calls and talked me through whatever the issue was. Thank you for all of your help and I am enjoying my vehicle. What I valued most in my experience was that when they said they would do something, they legitimately followed through and conversely when they said something couldn't be done, then they didn't do it. I value straightforward and reliable information (which I have found is hard to come by in numerous other experiences for car purchases). The Sales Team at Valley Imports excelled in this regard and I would recommend them to others for purchasing a vehicle. Thank you again and I hope this review reaches you all doing well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience! Your kind words are appreciated and we will continue to do our best!
Great experience with everyone I met.
Great experience with everyone I met. Highly recommend.This was our first vehicle from Valley Imports but based on our experience it won't be our last. Top notch service and employees.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We appreciate your business and are grateful for the 5 Stars!
Third vehicle purchased.
Third vehicle purchased. Excellent sales and service experiences. Will continue to be a customer in
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your loyalty and we appreciate the 5 Stars!
From the first encounter with Zach, this was a superior
From the first encounter with Zach, this was a superior sales experience. Zach listened and was responsive to our questions. He made the test drive relaxed and did not make us feel pressured. It was such a good experience that after testing driving 10 other cars, and negotiating with several other dealerships, we made the decision to come back to Valley Imports. Then our experience talking financing and warranty with Matt was also exemplary. He patiently walked us through our options and taught us a few things! We will be returning to purchase our next vehicle here. Thank you, Valley Imports for making this purchase easy and fun!
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- Overall experience 5.0
We are so grateful that you shared your experience with us! Your kind words are appreciated and we look forward to a long relationship!
In the 30+ years I have been purchasing vehicles this was
In the 30+ years I have been purchasing vehicles this was the best experience I've had by far. Valley Imports' staff wants you to be satisfied with your vehicle and genuinely cares about each interaction. I will be returning there for my next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience and for your kind words! We appreciate you!
Screwed three time with a fairly new trade in within the
Screwed three time with a fairly new trade in within the year they are all the same no matter where you go
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are sorry you feel that way. If you would like to discuss this experience with our General Manager, his contact information is as follows: jeff.richmond@valleyimports.com 701-356-8685 direct line While we do our best to accommodate all opportunities to do business with customers, there are always circumstances that arise to the contrary. However, the only way we learn and improve is if we can understand what happened. Thank you for sharing your experience!
Didn't follow up with my issue.
Didn't follow up with my issue. Not very excited about the bank my loan is with. Because I feel I don't have easy control of payments.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We really appreciated the friendliness and helpfulness
We really appreciated the friendliness and helpfulness from everyone at Valley Imports. Extremely knowledgeable and honest, both of these made the experience exciting!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We appreciate your business and are grateful for the 5 Stars!
I’m not sure who the other people are but Zach and the
I’m not sure who the other people are but Zach and the guy I signed paperwork with were great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!