Sierra CDJR of Monrovia

(1,626 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–8:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (855) 350-3605 (855) 350-3605
Used (855) 350-3599 (855) 350-3599
Service (866) 301-0490 (866) 301-0490

Reviews

(1,626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sierra CDJR of Monrovia from DealerRater.

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Incredible customer service from service advisor Javier

Incredible customer service from service advisor Javier Gonzales ,great communication he kept me updated throughout the day .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have called multiple times regarding numerous issues

We have called multiple times regarding numerous issues we have had with our Pacifica. We dealt with Fred who promised my a husband a new engine and said he had fixed the car. Now all the lights are on it again and spoke is coming out of it. I called the supervisor who I believe is named Tony but I never received a call back. We have been extremely disappointed with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change, gave me a discount to match the national

Oil change, gave me a discount to match the national coupon. Happy camper, out with in a half hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Greet and quick service.

Greet and quick service. Josh answered my concerns and my vehicle was ready in no time..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fred, always take care of us when we take our truck for

Fred, always take care of us when we take our truck for service. He understands how critical my service truck needs to get back on the road right away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It is always a pleasure to interact with Fred Biyazae and

It is always a pleasure to interact with Fred Biyazae and have him work on my car. Each issue with my car is clearly explained to me, and I truly appreciate him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am beyond satisfied.

I am beyond satisfied. Transaction completed in a timely manner, excellent customer service, finance assistance and their sales associates, like Guillermo, are knowledgeable. The perfect dealership for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best service and descent price overall excellent ,

The best service and descent price overall excellent , employee are friendly take care of my car well done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great job - Fred took care of me in a short amoutn of

Great job - Fred took care of me in a short amoutn of time - really appreciate it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am glad I was able to find the color of the Jeep I was

I am glad I was able to find the color of the Jeep I was looking at your dealer in Monrovia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.