Reviews
Excellent staff and don’t waste your time.
Excellent staff and don’t waste your time. Everyone is friendly and highly recommend. They listen and are helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!
My technician, Martin, was nothing short of amazing.
My technician, Martin, was nothing short of amazing. He was very professional and both called and texted me with updates until service on my car was complete.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ASHLEY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
David McElmurry was an awesome sales rep.
David McElmurry was an awesome sales rep.; he took time to show me multiple vehicles that I was interested in and explain all its features. Great guy and great personality. Thank You David, I am enjoying my preowned pathfinder.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
jeffrey, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
Every one from GSM (Marco), Salesman (Myles) and finance
Every one from GSM (Marco), Salesman (Myles) and finance guys (Chris Robinson and Donyell) made the buying experience AGAIN, flawless. Absolutely amazed at the professionalism exhibited by your staff. I look forward to doing business again soon!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
LEAZ, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
We have had a Rouge since 2017 and it is below the
We have had a Rouge since 2017 and it is below the standards of the 2 kia vehicles we have an way below the Chevrolet
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 281-436-4395 and ask for one of our managers.
Eloy Gonzalez was an awesome Sales Consultant.
Eloy Gonzalez was an awesome Sales Consultant. He provided great service with compassion, knowledge and confidence. We were very pleased and grateful for his diligence in making sure we were well satisfied with what we needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
Very friendly, gets you in and out with service.
Very friendly, gets you in and out with service. The financial man wrote down the wrong county on my papers and I told him it needed to be changed to my county which is Waller County. He said he would, that's why he had extra copies. When I can Me back to dealership to give him my car title, I told him again that it needed to be changed. He said not to worry. Well, I am worried because I don't know if it's been done, abs I don't want the hassle of finding out it wasn't and it affects where I get my car inspected or anything else. I was also told the inspection sticker was good for two years and the one they put on my car is for only one year.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
CLAUDIA, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Katy
Chris was amazing!
Chris was amazing!! Honest and caring and so helpful. I would recommend and go back to Chris in a heartbeat for my next car!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
TERRY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
Great service by Martin, the service advisor .
Great service by Martin, the service advisor . He explained everything in great detail and took my decision very positively
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
The best Nissan dealership especially the service
The best Nissan dealership especially the service department rep. Martin Ortega! His one of the best person.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!