Reviews
Wow, small-town feel in the big city
Easy to deal with, very fair pricing, no high pressure games. They have a great selection of higher-end used cars. I can definitely recommend this dealer. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Smooth experience as a first time car buyer
As a first time car buyer, there was a lot of questions I had before purchasing the car. Jamie was awesome in helping me understand and walk through the process, show me around the car I was interested in, and was proactive in communication to help me find the right car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Hands down the fastest and easiest car buying experience to date. Very helpful service without pressure and we got a great car. Thanks Elliot Bay!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy buying experience
Easy process, great car. Overall we’re pretty happy with our new car but once we got home, we realized it could have been detailed better. Some sticky residue on the console and dog hair in between the seats. Not a big deal and it was easy to clean ourselves. Salesperson was great and easy to work with, despite being a very busy day there were reasonable delays. Hardest part was finding someone to exchange keys out for the next test drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used Car on Web Site
Called to inquire about a car and was able to come and test drive it that day. Gary was so helpful with all my questions. Vivian in the Financial department was a huge help with finishing the deal up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a Used Car
The dealers at the dealership were very accommodating as soon as I stepped onto the lot. Even when there were hiccups with the car I came to look at, they were eager to resolve the issues right away.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
swapping for a newer boxster
We have driven a 2007 boxster for 10 years. We went to Elliott Bay Auto Brokers looking to trade in our 2007 on a newer boxster. Jaimie North did a great job taking us through the process. We now have a 2011 boxster. Many thanks to Jamie and everyone else we dealt with for making the trade easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No BS - Easy to work with - GREAT cars!
Was looking to trade in my car and move into a new lightly used Audi and they made the process so easy. Even during COVID they have everything clean and easy to do test drives. Great staff - no pressure - pricing is what is advertised and no hard sell for add on services. I usually don’t enjoy working with car dealers - but will definitely consider EBA for my next car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BMWM8
Bought BMW M8 from out of state. Worked with Don who was very helpful and the process was very easy. I was able to get a inspection done prior to buying the vehicle and they were also able to coordinate the shipping. The car itself is amazing!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Son Ly
Derrick was absolutely AMAZING!!! I’ve never had a better car buying experience ever. I highly recommend EBA. Make sure to ask for Derrick. He’ll take great care of you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase