Gray-Daniels Toyota

(456 reviews)
Visit Gray-Daniels Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–8:00pm 7:00am–5:00pm
Saturday 8:30am–7:00pm 7:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (866) 861-5359 (866) 861-5359
Used (855) 566-6281 (855) 566-6281
Service (855) 364-2315 (855) 364-2315

Reviews

(456 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gray-Daniels Toyota from DealerRater.

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My experience has been great!

My experience has been great! I bought my very first car from Gray-Daniels Toyota almost a year ago. I’m still in love with my car. If I need anything done on my car, I can count on them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quick service and polite staff with turnaround time for

Quick service and polite staff with turnaround time for the service sooner than I expected which was one hour

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great people to work with, love Gray-Daniels Toyota.

Great people to work with, love Gray-Daniels Toyota. Very honest dealership and will buy from them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Jerry, Vickie, Timmie and Trace were all very helpful.

Jerry, Vickie, Timmie and Trace were all very helpful.. Service was completed in a timely manner. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Consumer response

Thank you!

I was quite pleased with my service.

I was quite pleased with my service. Yesterday, around 12 noon my engine light came on. I called the dealership, and Vicky said to come on over and they would fit me in somehow. A couple of hours later she informed me what the problem was and that really needed to be done before traveling out of town. I left the vehicle with them and told them I’d like to get it back before noon the next day. This morning, they called around 9 am informing me the work had been completed and that I could pick the vehicle up. I traveled from Brandon, MS to Dallas, TX with no problems. Thank you Vicky and Gray-Daniels Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional throughout the whole process and made

Very professional throughout the whole process and made the buying decision simple after contact with salesman Levorn. Enjoyed doing business with Lavorn and Justin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Make sure you ask for TJ and Justin, they will get you

Make sure you ask for TJ and Justin, they will get you taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Best experience I’ve ever had at this dealership.

Best experience I’ve ever had at this dealership. Laraven was my service advisor and she was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Jailil Jones was very impressive.

Jailil Jones was very impressive. He was very fair, honest and respectful. As a female, I felt heard and understood. He never tried to upsale me or push me in a different direction. He helped me choose a vehicle way cheaper than I thought I could find and it had the lowest mileage on most of the vehicles on the lot. I highly recommend seeing him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I bought my last 3 vehicles here and get all of them

I bought my last 3 vehicles here and get all of them serviced here. I had a 10:30 appointment and got out after 12:30 because I was waited for them to tell me why my tire light was on. I left because it took too long after my oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.