Bowser Chevrolet Monroeville

It was one of the best services I've had when at a dealership. extremely friendly and helpful, especially jason roney! beyond pleased with the experience.

Three years ago I leased a 2013 Traverse from Day Chevrolet in Monroeville and loved the truck ever since My lease was very close to running out and I went back to lease again at Day. I was approached by a sales man by the name of Jason Roney who was so helpful in finding me exactly what I wanted. He did everything he could with everyone at the dealership to help me get the truck I wanted I think he went up and beyond what he did because I have been at other dealerships where no one took time with you and your needs I love my new Travers and will come back to Day Chevrolet because of Jason Roney Thank you Rebecca Scalzo

I have contacted Day Centennial (uniontown), GM customer service via phone & email, and GM on Facebook regarding my concern and frustration with GM over my 2011 Chevy Traverse. I know 100%, there was a recall for the timing chain on 2011. This is a well known issue for these vehicles along with my 2012 Chevy Equinox, which ironically experienced the same repair at 44k. However, the only assistance I can seem to get from anyone is "buy another car and be done with it". I can not believe the arrogance, deplorable customer service, loss of integrity and lack of quality & value regarding my traverse and as a consumer -- not even a "I understand your frustration". The repair bill is $647; and no one has enough courteous to even call me back to discuss. Over the $1000's I paid and timing chain goes ??? But GM or Dealership wont cover the repair bill..GM advertises of the "power and performance redesigned engine" . I hope the $647 you think is warranted for the repair, is worth more to you than a loyal customer, who purchased 6 GM vehicles and 3 from Day Centennial. An Envoy, that was in the shop every month for repair for a consistently. Then 2011 Chevy Traverse, timing chain breaks at 116k -- really? A timing chain doesn't break. It is not a part that should even need replaced it really should last lifetime of engine or close to it. It is not a scheduled replacement maintenance part. I have made sure every maintenance was done when needed.. The timing chain has a defect.. This is a known issue with this manufactured year, GM cant even deny it. I have a family member who also has the identical Traverse, same manufactured year and style engine -- funny their vehicle was recalled. I have 3 other acquaintances who own 2011 Traverse, funny their vehicle was recalled.. But everyone I talk to says " Just buy another car". My 2012 Equinox, under warranty thankfully, but has had the timing chain replaced and that was at 44k, and has been in the shop 2 more times because of oil loss consumption.. So, I have bought almost $100k in vehicles off of Uniontown Day Centennial in the past 7 years. And what do I get -- your Service Manager cowards away and tells Nathan, "nothing I can do ". I had to call there 3 times, spoke to Nathan, and finally he advised the Service Manager cant do anything for me he did a dealer empowerment and the repair bill is $647, nothing more we can do.. He did mention he would go to General Manager.. At least he was cordial with me and understands.. Not to mention some of the service people at the repair shop at Day even state this should be covered and paid for, its not right.. I should not be pushed around like this because it is a known issue. I manage a quality assurance & billing department for a rather large Company, and would never lose a customer over a few dollars. Especially, when their is truth to the complaint. If I ran operations like your dealership/GM, my employment would be very short lived.. It's not that I cant afford to pay for the repair , its the principle behind the recall, its a well known issue, Service bulletins are posted. The lack of integrity of GM and Day Chevrolet. I hope you enjoy the $647, last dollar you will ever get from me, my husband, and family! And I don't think I will be referring anyone as well.

We started using Day Chevrolet for service of our Impala after moving to the area, and have always had a good experience with them. The best was last week when we went to take care of a recall. They got us right in, and when my 3-year-old daughter was scared (she'd never been in a dealership before, and didn't want strange people taking our car!), they bent over backwards to help her feel better. I was so surprised when suddenly one associate appears with a stuffed fox that he gave her to help her feel safe, and another associate came with a rose out of a flower arrangement for her. They did the trick! My daughter is still carrying around the fox and rose days later! And they got the recall taken care of in about half the time they'd estimated, and even washed the car before returning it to us. I could not have asked for a better service experience!

I can definitely say i will never go to Day Chevrolet for sales ever again. Nor would i ever recommend anyone to go unless they want their time ultimately wasted. I went to trade in my car and inquire about a used Chevy Malibu on the lot. First problem was it took over 30 minutes for us to get a salesperson to help us which is highly disappointing given the fact that a lot of them were talking to each other in their offices. Then the salesperson we received had no knowledge of the car. I believe if your a Chevy dealership the least you could do is know your cars. After that went to "work" on the numbers as they say. This is where the biggest issue started for some reason it took finance over 2 hours to get back to us with numbers from the bank. I have never been to a dealership where this process took so long. Our salesperson went to help other customers and no one could get back to us about whats going on or why its taking so long. Horrible communication and lack of knowledge ultimately led to us just leaving highly frustrated after wasting so much time for no reason. Wont be going back and will be spreading the word. Need to go over the basics your severely lacking. Terrible, terrible, terrible. I wish i could give no stars. Dont worry Cochran did their job just fine.

I would refer others too visit day chevolet because they are great people too do business with and you will get a great deal on a vechile that you want.

Spencer Ford was our salesperson he was awesome...he help us explore our special circumstances and we moved quickly on our car sale...love my malabu...??

We recently purchased a used vehicle from Larry Eller at Day Chevrolet. At first I was unable to get to the dealer, so when I first spoke to Larry on the phone and told him our budget and what we were looking for he was very nice but I didn't expect to hear back so soon. Where he really impressed me was that he listened to me he found a GREAT car in our budget and gave us a GREAT price. From the beginning to the end Larry treated us like family and I can definitely say that he made this the best experience that I have ever had purchasing a car.

We just bought a 2015 Chevy Equinox from Day Chevrolet. We are very happy with our purchase. Jason Roney was the salesman we worked with. We live two hours away and he was great about having everything ready for us and very nice to deal with. In a couple of hours we were on our way home. It's a very nice dealership with a large selection of new and used vehicles. The play area for kids was very helpful with our two year old.

I just bought a 2013 GMC Terrain from Day and they really make car buying fun and easy. I had previously inquired about the car and they pulled it up and had a personalized tag with my name on it. (Guest/Client Recognition) love it! The car salesman Jason Roney was awesome, an overall great guy, not pushy at all and really worked with us, not against us, to get us what we were looking for. I would highly recommend Jason Roney and the Day Chevrolet team in the future.