AutoNation USA Phoenix

(467 reviews)
Visit AutoNation USA Phoenix
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
(888) 377-3998 (888) 377-3998

Reviews

(467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation USA Phoenix from DealerRater.

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Dealership was clean, bright and well laid out.

Dealership was clean, bright and well laid out. Staff was attentive, knowledgeable and accommodating. Vehicle was clean ready for inspection and testing upon arrival. All questions were answered. Price and financing were fair and competitive. Purchase was quick and well organized.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Knowledgeable and helpful.

Knowledgeable and helpful. And patient! I appreciate Justin Ausloos for being one of the best salespeople I have had the pleasure of working with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Great experience wt this location.

Great experience wt this location. Justin and Aslam are the best. I highly recommend this store.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Was a great experience from start to finish and the deal

Was a great experience from start to finish and the deal was very good thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Assuming taht they stole my information.

Assuming taht they stole my information. Two different salesmen forced me to supply excessive documents regarding financial information. Called me on holidays, weekends text in the middle of the night. Told me that I must have a trade in to do business with them after a week on closing on The deal. They ran my credit 2 or 3 times according to credit beuro. Don't know how they live and eat by treating people the way they do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Jacob, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 432-1720 to discuss what we can do to help.

I had a very pleasant experience buying a car.

I had a very pleasant experience buying a car. The people I dealt with could not have been any nicer. There was no pressure to buy a car but they had the best deal I could find anywhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Beyond amazing service!

Beyond amazing service! Elliott & Svitlana continued to help us with our car purchase process well past dealership hours to ensure we were completely taken care of and left with our new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Beyond amazing service!

Beyond amazing service! Elliott & Svitlana were both amazing and went well past business hours to ensure that we were completely taken care of and could leave with our new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Even though the vehicle didn’t work out the people went

Even though the vehicle didn’t work out the people went above and beyond to help me find something. Thank u for that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

Very helpful overall accommodated need and wants and a

Very helpful overall accommodated need and wants and a perfect salesman will be shopping with them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!