Reviews
Mi vendedor fue Alexis, y estoy muy contenta con el
Mi vendedor fue Alexis, y estoy muy contenta con el servicio. Me atendio muy bien y me dedico el tiempo necesario. La agencia tiene muy buen hambiente! Los recomiendo!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
¡Gracias por su amable reseña! Nos alegra saber que Alexis le brindó un excelente servicio y que se tomó el tiempo necesario para atenderle. Es un gusto saber que disfrutó del ambiente de nuestra agencia. Agradecemos su recomendación y esperamos seguir ayudándole en el futuro. ¡Que disfrute su nuevo vehículo! Atentamente, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan El Paso
Very good service and great team, they do try to give you
Very good service and great team, they do try to give you best deal possible with as many benefits as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the fantastic review! We're delighted to hear you had a great experience with our team and appreciated our efforts to provide you with the best deal and benefits. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Best regards, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan El Paso
Estoy muy agradecida con la agencia y con mi vendedor
Estoy muy agradecida con la agencia y con mi vendedor Octavio Yu. Llevo tiempo tratando de comprar un automobil pero no podia por mi credito. Aqui me ayudaron a encontrar el carro perfecto y me ayudaron a obtener el financiamiento. La agencia es muy alegre y tienen muy buenos empleados. Gracias! Los recomiendo!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
¡Muchas gracias por su reseña y por compartir su experiencia! Nos alegra saber que Octavio Yu y nuestro equipo pudieron ayudarle a encontrar el auto perfecto y obtener el financiamiento que necesitaba. Su satisfacción es nuestra prioridad, y nos motiva saber que se sintió bienvenida en nuestra agencia. Gracias por recomendarnos, y estamos aquí para ayudarle en lo que necesite en el futuro. ¡Disfrute su nuevo auto! Atentamente, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan El Paso
When we bought our vehicle they had advertised free car
When we bought our vehicle they had advertised free car washes for life. We were able to use the services, but now they said we can have a free car wash only with a service to our vehicle. Car wash for life is false advertisement. We went to Charlie Clark because of the perks. We are truly disappointed.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your feedback, and we’re sorry to hear about your disappointment. We understand how important the perks are to you, and we want to assure you that we’ve made these changes to our service drive in order to shorten wait times and improve the overall experience for all of our customers. While car washes will now be available with a service appointment, you will still enjoy free car washes every time you bring your vehicle in for service. Additionally, your free oil changes for life remain unchanged, and we're committed to keeping that promise to you! We truly appreciate your understanding, and we are grateful for the opportunity to continue serving you. If you have any further concerns, please feel free to reach out to us directly. Kind regards, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan El Paso (915)706-4100
Very greatly appreciate the professional help from
Very greatly appreciate the professional help from Rafael, he really went above and beyond to assist me and answer all of my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re thrilled to hear that Rafael provided you with such exceptional service and went above and beyond to assist you! Our team is always here to make sure your experience is smooth and all your questions are answered. We truly appreciate your kind words! Welcome to the Charlie Clark Nissan family! 🚗 Best regards, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan El Paso
Rafael and the charlie clark team did an exceptional job
Rafael and the charlie clark team did an exceptional job of meeting my needs and making sure I was taken care of. They gave me a great deal and I'm grateful for the service provided. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow, thank you so much for your incredible review! We're thrilled to hear that Rafael and the entire Charlie Clark team went above and beyond to meet your needs and ensure you were well taken care of. Providing great deals and exceptional service is what we’re all about, and it’s so rewarding to know we hit the mark for you. Welcome to the Charlie Clark Nissan family, and thank you for choosing us! Best regards, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan El Paso
Esta agencia es muy Alegre y todos aus empleados son muy
Esta agencia es muy Alegre y todos aus empleados son muy sonrientes. Estoy muy agradecido con mi vendedor Octavio Yu. Gracias a el me llevo mi Nuevo Nissan. Se tomorrow el tiempo de explicarme todo lo que Trae mi carro y el financiamento. Los recomiendo!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
¡Muchísimas gracias por su reseña y por su confianza en nosotros! Nos alegra saber que tuvo una experiencia tan positiva y que nuestro equipo, especialmente Octavio Yu, pudo ayudarla a encontrar su nuevo Nissan. Nos enorgullece saber que Octavio se tomó el tiempo para explicarle cada detalle de su vehículo y del financiamiento. Agradecemos su recomendación y esperamos verlo nuevamente. ¡Disfrute mucho de su nuevo carro! Atentamente, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan El Paso
Jordan Aguilar was helpful, knowledgeable.
Jordan Aguilar was helpful, knowledgeable. He took his time and was patient while making the sale!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic 5-star review! We're thrilled to hear that Jordan Aguilar provided you with helpful and knowledgeable service. Congratulations on your new car! We appreciate your support and look forward to serving you again! Best regards, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan El Paso
Jordan was very helpful he guided me every step of the
Jordan was very helpful he guided me every step of the way. In the end, my credit or income didn't work out. I had fun !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your high rating! We’re glad to hear that Jordan was able to guide you through the process and that you had a fun experience, despite the outcome. We appreciate your trust and hope to have the opportunity to assist you again in the future. If you have any questions or need support down the line, feel free to reach out! Best regards, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan El Paso (915)706-4100
I am very please with the customer service this
I am very please with the customer service this dealership has provided me and my family. I was helped by Juan Delgado and his transparency and care really made a difference. I will recommend him to my friends and Family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful 5-star review! We’re delighted to hear that Juan Delgado provided you and your family with such great service. Congratulations on your new car! Your recommendation means a lot to us, and we look forward to assisting you and your friends and family in the future. Enjoy your ride! Best regards, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan El Paso