Reviews
Jordan took really great care of us and our family.
Jordan took really great care of us and our family. A trip to just shop around turned into buying a new car. Jordan worked hard to get us the best price available. Jordan is very great with people and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We're so glad to hear that Jordan took such great care of you and your family. It’s wonderful that your shopping trip turned into a new car purchase! We’re proud of his dedication to helping our customers find the best deals. Enjoy your new car, and we look forward to seeing you again! Best regards, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan
Jordan Aguilar did an excellent job.
Jordan Aguilar did an excellent job. This Year we got 3 cars with him and in all 3 deals we support from beginning to end of the deal. And still supporting on our needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that Jordan provided excellent service throughout all three of your car purchases. His dedication to supporting you from start to finish is what we strive for! We appreciate your trust in us and look forward to continuing to meet your needs in the future. Enjoy your new cars! Best regards, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan
Poor customer service from the service department.
Poor customer service from the service department. I left my Infiniti 2017 Q60 there For 6 months since 4/2024, because the vehicle won’t start because of chasis error codes and key ignition codes failure. I have been given the run around to the moon and back for 6 months by the service department. They never had a chance to put a certified technician to get my car fixed or call the extended warranty adjuster to come look at my vehicle. We are on the last week of September 2024 and my vehicle is still not running. I am very disappointed by the this infiniti Dealership. ☹️☹️. I’m sad to say, but I’m going to have the finance company pick up the vehicle and auction it the way it is. Which is not running. I am am going to lose out on thousands and thousands of dollars.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My experience at Charlie Clark Nissan was a great one.
My experience at Charlie Clark Nissan was a great one. My salesman Jordan was professional, polite and made my car buying experience an AWESOME one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re thrilled to hear that Jordan made your car-buying experience so enjoyable. His professionalism and politeness are qualities we value highly. We appreciate your feedback and look forward to serving you again in the future! Best regards, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan of El Paso
Jordan Aguilar and the whole team were great.
Jordan Aguilar and the whole team were great. They helped me get in and out with a new vehicle super fast and easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
B.dolz, we are so happy to read such a great review about Jordan and the team here at Charlie Clark Nissan El Paso! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! :)
Jordan Aguilar is an excellent sales representative.
Jordan Aguilar is an excellent sales representative. Charlie Clark dealership is always so welcoming. Love the music. The other workers as well Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sonya, we're happy you found our staff to be so supportive during your experience here at Charlie Clark Nissan El Paso. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! :)
Felt very welcomed and in a friendly environment.
Felt very welcomed and in a friendly environment. Treat me very nicely every time I come here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jorge Nava, thank you for taking the time to leave a review for us at Charlie Clark Nissan El Paso. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Jordan was great!
Jordan was great! He helped me understand everything about the cars we looked at and explained everything perfectly!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jamilex, thank you for sharing your positive experience! We're happy you found our Jordan to be so helpful and informative during your experience here at Charlie Clark Nissan El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan
No sirven COMPREN en otro concesionario menos si es con
No sirven COMPREN en otro concesionario menos si es con garantía tengo 4 meses que me arreglen mi camioneta y le están echando la culpa ha la PANDEMIA 😂
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Margarito, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like to work towards a resolution, so if you are willing, please reach out to us at (915) 706-4100 to discuss this further. Best regards, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan
Always enjoy the environment at Charlie Clark Nissan my
Always enjoy the environment at Charlie Clark Nissan my salesmen Jordan Aguilar was really knowledgeable about my Nissan Rogue safety features and was helpful in the process of buying my new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Val, we are so pleased you enjoyed your visit to Charlie Clark Nissan El Paso! Thank you for letting us know how well Jordan treated you. We are so happy for you and hope you are enjoying your new Rogue! Please reach us with any questions or stop by. We're always happy to help! Best regards, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan