Nissan of Jefferson City

(1,402 reviews)
Visit Nissan of Jefferson City
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 495-8516 (888) 495-8516
Used (888) 473-0752 (888) 473-0752
Service (888) 481-5061 (888) 481-5061

Reviews

(1,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Jefferson City from DealerRater.

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I've been coming here for service for 5 years now. They...

I've been coming here for service for 5 years now. They are the most professional, also very reliable. I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very good service. The waiting room was very clean, &...

Very good service. The waiting room was very clean, & everyone was very helpful. Hope you all have a good and safe Holliday and New Year

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Absolutely the best service that I have ever received....

Absolutely the best service that I have ever received. Brian, the service advisor and Matt, the service manager, were excellent. They took my vehicle in and diagnosed the problem and immediately found problem. They got the parts and immediately dealt with problem. I will continue to take my vehicles to the Nissan Service Department and I will highly recommend the service department to my friends and family. Great job guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jason the service writer was very helpful with the...

Jason the service writer was very helpful with the situation I was in and was able to get my problem solved the very next day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department replaced my tires. They said it...

The service department replaced my tires. They said it would be around 2 hours and it was. We have a service contract for oil changes and we used our last visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We arrived at 11:10 for our 11:30 appointment for an oil...

We arrived at 11:10 for our 11:30 appointment for an oil change. It took until 1:10 pm for the work to be finished. It is unrealistic to make a person wait that long for a simple oil change. I left aggrevated and frustrated and will take my vehicle elsewhere for future service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Associate explained everything to me and I was able to...

Associate explained everything to me and I was able to choose the best option. I never felt pressured. He kept me informed of the status of my car. Excellent customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Work was completed timely. Brian as always goes the...

Work was completed timely. Brian as always goes the extra mile for customer service. Thanks to all the staff for their service and customer treatment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service! Brian is always so busy, but he takes the...

Great service! Brian is always so busy, but he takes the time to explain everything. I was given a ride to work in a timely manner and when my car was ready it was only a few minutes before my ride came to pick me up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Laila was great to work with. She was very patient with...

Laila was great to work with. She was very patient with us. She was very helpful. She answered all our questions. She took the time to show us everything about the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.