Reviews
Not good
My car was there for two weeks which is ridiculous. Communication was awful. Also phone goes to voicemail most of the day and no one calls back. I will never bring my car there again for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
My experience was great.
My experience was great. I had the best customer service experience with Marcus he told me a lot that I didn’t know… I would recommend y’all to everyone.. Thank you so much 😊
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bad communication skills no phone calls or no status I
Bad communication skills no phone calls or no status I had to make the phone calls to find out what was going on with my van
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Well done Reedman
All good as Rob Davenport expedited things very quickly. Their speed should be as admired as their care, rare to find at a dealer these days.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Katherine, thank you for your kind review; we are happy to pass along your comments to the team here at Reedman Toll Chrysler Dodge Jeep Ram of Springfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very pleasant atmosphere when you walk in.
Very pleasant atmosphere when you walk in. Salespeople are very pleasant and knowledgeable. This is a nice place to look for a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Been with this dealership for years I have had my ups
Been with this dealership for years I have had my ups and downs. Yesterday was a good day for my first oil change new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very friendly.
Everyone was very friendly. I am pleased at their work. Thank you! Need donuts go with coffer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Grand Cherokee overland
Wonderful experience. The salesman was thorough and worked with us to make me happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jill, we're happy you found our staff to be so supportive during your experience here at Reedman Toll Chrysler Dodge Jeep Ram of Springfield. If you have any further questions, please give us a call. We're always happy to help!
Jeep Compass
Salesman already had the car gassed up and ready to go for a test ride when I got there and the rest was all pretty simple
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robert, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Maintenance
My car took 10 days to get fixed: I said it was the gas tank stuck gas at the top of the tank. But they said it was not the tank.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!