Germain Ford of Beavercreek

(839 reviews)
Visit Germain Ford of Beavercreek
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 328-3159 (888) 328-3159
Used (888) 332-6656 (888) 332-6656
Service (888) 341-6706 (888) 341-6706

Reviews

(839 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My husband & I came into the dealership just browsing for...

My husband & I came into the dealership just browsing for a new SUV and Johnathon was the first one to approach us out on the lot. He took notes on everything that I was looking for in a vehicle and found us the perfect one. He (and Landon) were very helpful, honest and made the decision easy on purchasing our first Ford. We would highly recommend Johnathon and Germain Ford of Beavercreek to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on the purchase of our first Ford. We know you will love the ownership of your new SUV. Thank you for sharing your positive experience with Johnathon and Landon. We are thrilled to know they worked hard to ensure your complete satisfaction. Best Regards, John Martin General Manager

Go See Tony O!

Tony in the service department embodies what all employees should strive to be. He’s efficient, knowledgeable, and compassionate. As an honest to goodness automotive guy, Tony goes above and beyond customer expectation, often going out of his way to exceed customer expectations. Germaine Ford of Beavercreek should do everything in their power to keep Tony as an employee, and encourage all other employees to be emulate him. Thank you, Tony, for being awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you! We truly appreciate the kind words you shared about your experience with Tony. He truly is dedicated to ensuring the complete satisfaction of our guests. See you next time. Best Regards, John Martin General Manager

This dealership is awesome!!! Johnathon was just as...

This dealership is awesome!!! Johnathon was just as awesome. He made the purchase of my new truck simple and easy. I will go back. Again!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you got exactly what you wanted out of your experience with us at Germain Ford. We wish you many safe and pleasurable driving miles, and look forward to seeing you again soon! Best Regards, John Martin General Manager

Drake was very friendly and honest about what they could...

Drake was very friendly and honest about what they could and could not do. He even came in on his off day to finish the deal for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Drake this kind review. We do hope you will visit us again and that your next visit will be the 5-star experience we strive hard to deliver to all our guests. Best Regards, John Martin General Manager

Very helpful, had everything ready when I arrived. When I...

Very helpful, had everything ready when I arrived. When I returned to purchase the truck all the paperwork was ready. Very quick and Great service! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Matt, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon! Best Regards, John Martin General Manager

Johnaton was very perfessional and he also took the time...

Johnaton was very perfessional and he also took the time to explain everything to me. He was a wonderful salesman. He was also quick which I like.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive and efficient sales experience with Johnathon. We do hope you will visit us again. Best Regards, John Martin General Manager

Johnathon did a great job helping us find and buy what we...

Johnathon did a great job helping us find and buy what we not only wanted but needed for our growing family. He made a typically stressful process feel easy and smooth with no pressure. Super down to earth and personable. Highly recommend him for anyone looking to get a great car for a great deal like we did!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Providing a relaxed and informative experience is what our team focuses on. We know buying a car can be a stressful time so our team is here to make is a fun and enjoyable time. We wish your family many safe and pleasurable driving miles in your new car. Best Regards, John Martin General Manager

Super Helpful

John was very polite and helpful. No pressure and informing. I was shopping for a truck for quite awhile and was eager to buy from Johnathon when the time came

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving John this kind feedback. We appreciate you allowing him the opportunity to earn your business. Best Regards, John Martin General Manager

Patient and Professional

Johnathon was professional, courtesy and knowledgeable. When we arrived at the dealership we were not sure of which model - an escape or an edge - that we wanted. He reviewed both models with us and brought actual models up for us to look at and test drive. We appreciated that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our team is dedicated to providing our guests with all the information they need to make an informed buying decision that is right for them. Best Regards, John Martin General Manager

John was polite and courteous in helping me with my...

John was polite and courteous in helping me with my purchase as well as everyone there who was polite and great at helping with all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We thank you for your business and positive feedback. Please let us know if you need anything further. Best Regards, John Martin General Manager