Reviews
Jake was so friendly and so helpful!
Jake was so friendly and so helpful! I would recommend him to anyone looking to buy a new vehicle. Thanks for all your assistance!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review! Jake is a valuable member of our team and we will pass your compliments on to him. Hope you enjoy your new car!
I worked with Carlos with purchasing my car.
I worked with Carlos with purchasing my car. He was very helpful, knowledgeable, a pleasure to work with and paid attention to what I was looking for in a car. Please go see Carlos for your next car purchase. Melodie
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words, Melodie! We are thrilled to hear that Carlos provided a helpful and enjoyable car buying experience for you. We appreciate your recommendation and look forward to serving you in the future. Happy driving! #teamwork #customersatisfaction
Great experience.
Great experience. Highly recommend. We will definitely purchase our next vehicle from them. Andrew was great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark! Take care!
Flint give us and Excellent Service Honest and
Flint give us and Excellent Service Honest and straightforward guy Very happy with the service We will come back soon to buy our next car. 👍🏽👍🏽👍🏽
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, we're glad you had such a positive experience with Flint at our dealership! We can't wait to have you back for your next car purchase. Your satisfaction means everything to us. See you soon! 👍🚗
Dealership was clean and Jake was very efficient, he was
Dealership was clean and Jake was very efficient, he was respectful and answered all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We strive to provide a clean and efficient experience for all of our customers, and we're so glad Jake was able to assist you with respect and knowledge. We appreciate your business!
Vincente and Carlos they both treat me so good I was very
Vincente and Carlos they both treat me so good I was very happy there a good salesman
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our team strives to deliver an excellent experience and we are glad you found this to be the case during your visit. We do hope we can be of assistance in the future. Take care!
We're thrilled to hear that you had a positive experience with Vincente and Carlos! Our team takes pride in providing exceptional service to all of our customers. Thank you for choosing us and we hope to see you again soon! 🚀
Bad buying experience, even worst customer service.
Bad buying experience, even worst customer service. Shady Practices They don't disclose that $30K, 2 year old car is a total scratch-and-dent. The BLACK car hood was over sprayed with RED paint. Their multi-point inspection is a joke, the car had "Oil change due" and low tire pressure warnings. Covered in dents, scratches, hanging exterior molding with broken clips. Clueless Staff Sales guy Jake argued that fixing dents was not even part of their service even though it is clearly stated on their web site (see screenshot ). Horrible customer service The rude, arrogant so called front desk "manager" in blue jersey mocked me, snaped fingers to get my attention, and refused to give me his name. 2022 Black Audi Q5 premium plus WA1EABFY8N2029313
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to hear of your negative experience. We strive to keep our inventory in the best shape as possible, but some used cars will have some cosmetic issues that we cannot address. If we can be of further assistance, please let us know
Flint was extremely helpful and attentive.
Flint was extremely helpful and attentive. He listened to and answered my questions and gave a lot of information on the vehicles I was looking at.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your positive experience. We are thrilled to hear that Flint provided you with exceptional service and helpful information during your car search. We value your feedback and hope to see you again soon.
Lizbeth was great!
Lizbeth was great! Thank you! You made our experience great, almost left due to another associate, but she came back and gave us exactly what we came there for.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
So glad to hear that Lizbeth made your experience great! We strive to provide exceptional service and we're thrilled she was able to do just that. Thank you for choosing us and we look forward to seeing you again soon!
Quincy was great.
Quincy was great. He was knowledgeable and proficient. He wasn't pushy and took the time needed to talk through the several things that I needed to think through clearly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're so glad to hear that Quincy provided knowledgeable and efficient service without being pushy. We strive to give our customers the time and attention they need to make important decisions. We look forward to working with you again in the future!