EchoPark Automotive Centennial

(1,440 reviews)
Visit EchoPark Automotive Centennial
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(888) 568-1508 (888) 568-1508

Reviews

(1,440 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Centennial from DealerRater.

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Nadi (Sammy) was great.

Nadi (Sammy) was great. She took the time to explain everything to me and really heard out all the concerns I had. I would certainly recommend Nadi and EchoPark to others!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're thrilled to hear about your positive experience with Nadi and Echo Park. Our team takes pride in providing exceptional service and we appreciate your recommendation. Happy driving!

Our salesman Tony was very helpful and friendly and

Our salesman Tony was very helpful and friendly and competent. Our experience purchasing a new used vehicle was pleasant. We found EchoPark to be responsive and flexible. EchoPark has great vehicles priced well. we are pleased with our new purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a positive review! It was a pleasure serving you and we are thrilled that you had a pleasant experience with our salesman Tony. We strive to be responsive and flexible for our customers, and we’re happy to hear that you’re pleased with your new purchase. Enjoy the ride!

So easy and positive experience!

So easy and positive experience! Carlos was great to work with and very helpful. Thanks

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are thrilled to hear that you had a smooth experience, and that Carlos provided excellent assistance. We appreciate your support and hope to have you back again soon.

The nonsense as the EchoPark in Thornton you make an appt

The nonsense as the EchoPark in Thornton you make an appt the cars not there you reschedule cuz they will bring it up. You go through the whole process credit check trade value wait hours get a deal going only to find out, someone made a mistake and the car was already sold. Dirty car business no matter how much smoke you throw at the LOW PRICE. Garbage. They just keep coming at you to buy this buy that, I’m an 810 score,,, 8.99%? lol don’t buy here

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience at Echo Park. We take our customer's feedback seriously and apologize for any inconvenience you may have experienced. We will make sure to address this issue and improve our processes in the future. We value your business and hope to have the opportunity to serve you again. If you'd like to discuss your experience further, please contact us at 303-981-6451

My second Salesman Joel Cubillo, was great.

My second Salesman Joel Cubillo, was great. But the first was the worst I've ever met. Now, I've not met them all but, I'm 73 and I've met A LOT. After standing in the parking lot by the car in question for over 15 minutes I walked all the way back into the store and sat down in their waiting area until he finally showed up. When I kiddingly quipped "I didn't realize that you needed my help finding those keys" he became noticeably offended. Clearly the customer is supposed to know their place and just set there like a good boy and keep their mouth shut. Anyway, it only went down hill from there. At least three times I requested a replacement salesman and on two occasions he suggested I go to another dealership. When I finally got fed up and confronted the Sales Manager (I don't have names because no one gives out business cards here unlike other Dealerships, after all, they must cost at least 2 cents) where I was given Joel as a replacement. While waiting there a couple who had recently bought a car and who had apparently been waiting a long time for their saleswoman angrily stomped out the door stating they would never come back. Anyway, while this firs salesman stood behind the car pouting, a big wind came up and slammed the doer into the adjacent car leaving a 2" mark in the door. Everything went much better once I was relieved of the petulant child I was first saddled with. Would I go back again? Probably not. .

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

"I can't say enough good things about Ray Johnson and

"I can't say enough good things about Ray Johnson and Tony! I had a seriously challenging situation with a trade-in: significant negative equity and owing around $19,000. I honestly didn't think I'd be able to get a deal done, let alone one I felt good about. Ray and Tony worked tirelessly, explored every option, and were incredibly transparent throughout the entire process. They were patient, understanding, and genuinely cared about finding a solution that worked for me. Not only did they make the impossible possible, but I actually walked away feeling like I came out on top with the car of my dreams! Their professionalism, expertise, and dedication are truly exceptional. If you're looking for honest, reliable, and effective car buying assistance, especially with a difficult situation, go see Ray and Tony. You won't be disappointed!"

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, we are thrilled to hear that our team, Ray and Tony, were able to provide you with exceptional service and help you get the car of your dreams! Our goal is always to find a solution that works for our customers, and we appreciate your kind words. We strive to provide honest, reliable, and effective assistance for all car buying needs. Thank you for choosing us!

Tony was great.

Tony was great. He worked around our crazy schedule to get us a vehicle we love! Definitely recommend Echo Park and Tony if you don’t want the “used car” experience. Echo Park has a great business model. Thank you!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us, it means a lot to our team at Echo Park. We are thrilled that Tony was able to accommodate your schedule and help you find a vehicle you love. Our unique business model is designed to provide a better car-buying experience and we're so glad you noticed. Thank you for recommending us and we hope to see you again in the future!

This is the second time I've been here to buy a car and

This is the second time I've been here to buy a car and the next time I need to purchase a vehicle I will be checking here first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your loyalty and trust in our dealership, we truly appreciate it! We are glad to hear we have earned your repeat business, and we can't wait to assist you again in the future. Happy driving!

Jake was absolutely wonderful.

Jake was absolutely wonderful. He went over everything that my mother and I didn’t fully understand and he answered them in depth. He is very respectful and went above and beyond to make sure that we had an amazing experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fast and efficient.

Fast and efficient. All I did a great job from start to finish. Had everything ready

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback! We are thrilled to hear that you had a great experience with our services. Our team always strives to provide fast and efficient service from start to finish. We appreciate your business and look forward to working with you again in the future.