Reviews
We purchased our new CVR from Patron- he was very helpful...
We purchased our new CVR from Patron- he was very helpful in that experience! I would highyly recommend him to anyone who is in the market to purchase a new car. He listens to the customers needs and delivers what is right for them. Shortly after buying our new CVR- we decided that we needed another CRV (used) and we knew just the guy who would sell that one to us too! So returning to Don Jacobs, we purchased another CRV (used) from Patron and our second experience was just a wonderful as the first!! He truly knows how to treat his customers!! Everytime we go in for an oil change we always like stop by to see him and catch up!! If anyone is in the market of purchasing a car- He is the guy to see!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Erik Traugott made our experience at Don Jabobs Honda...
Erik Traugott made our experience at Don Jabobs Honda very positive. He is friendly, honest and genuine in his approach with customers. We stopped by in Oct just to see if our 4 kids would fit into a Pilot...when that vehicle didn't meet our expectations, he quickly suggested the Odyssey as another option. We would not have even taken a second look at one until he brought it up. We told him we would get back with him near December when our current lease was expiring. His prompt customer service was what made us ask for him when we came in the other night to look at the Odyssey in more detail! He is an asset to the dealership, and we would recommend him to our friends and family without hesitation! Thanks~ :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eric has responded very well regarding finding a last...
Eric has responded very well regarding finding a last minute deal for a civic and the new van, my wife is also very pleased which is good for me. We visited him about two months ago, explaining we would be ready when our lease is up.he was not push as some car sales people are and when we came back he remembered what our situation was. I would highly recomend him to others. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I highly recommend Erik Traugot as a truely honest and...
I highly recommend Erik Traugot as a truely honest and professional salesman! Erik will go out of his way to help you find exactly what you are looking for in a new or used car! I was searching for a new used BMW X5 and Erik was very helpful and informative in my search. I will use him again in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Since we were traveling from Bowling Green, KY - I was in...
Since we were traveling from Bowling Green, KY - I was in contact via email with Jason Trudeau for over 2 weeks before we could actually visit the dealership. Jason devoted a lot of his time trying to get us the best deal possible. He was awesome to work with and his personality, friendliness, and care for us was great - you could not have asked for a better person to help in negotiating a price on a vehicle. I highly recommend this dealership as well as Jason - keep up the great work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly recommend Erik Traugott & Don Jacobs Honda in...
Highly recommend Erik Traugott & Don Jacobs Honda in Lexington. Erik is knowledgeable, honest, & dependable. If you are interested in a vehicle, he is the best salesman I've ever dealt with. Also, their service department is great. Erik takes the time to answer all questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Erik is very knowledgeable about Honda vehicles new and...
Erik is very knowledgeable about Honda vehicles new and used. He is also honest and hard-working. He goes out of his way to make each and every customer his top priority. I recommend Erik and Don Jacobs Honda in Lexington to anyone in the market for a new or used car, truck, suv or mini-van.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are in the market to buy a new vehicle and have been...
We are in the market to buy a new vehicle and have been considering a mini-van -- specifically, the 2011 Honda Odyssey. I grew up in the same church as Erik Traugott, and my husband went to high school with him. Erik was wonderful to deal with -- friendly, outgoing, flexible with our schedule in making an appt. to come look at the Odyssey, answered all our questions we had about the Odyssey, gave our daughter a balloon to entertain her while we looked at the vehicle, and even arranged an overnight test drive of the Odyssey. We want to give Erik and Don Jacobs Honda, a HUGE thanks for being great to work with!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience in working with Erik Traugott has been...
My experience in working with Erik Traugott has been extremely positive. Erik is honest and friendly. He works hard to produce happy customers. Erik is diligent and willing to go the extra mile to insure your satifaction. I highly recommend Erik to anyone looking for just the right vehicle at the right price!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was extremely pleased with the service provided by Mr....
I was extremely pleased with the service provided by Mr. Hatcher. I had contacted him early and explained what I was looking for in a used vehicle. He outlined the probable timeline to expect and contacted me as soon as the vehicle I was looking for arrived. He provided excellent information and was easy to work with during the entire process. I have already recommended him to several friends that are looking for vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car